How AI is transforming our ways of working

Artificial intelligence (AI) has emerged as a transformative force reshaping the future of work across Australia and the globe.

A study by McKinsey Global Institute reported that 62 per cent of Australians’ time at work could be automated with the technology available in 2023. As technology continues to evolve at a rapid speed, the report predicts this figure could rise to between 79 and 98 per cent by 2030.

Ahead of his keynote address at the Adviser Innovation Summit, leading data and AI executive Silvio Giorgio shared his predictions for how AI will transform the future of work in the near future.

“We will start to see shifts in the way we search, company and buy products as AI becomes better at performing these tasks with more integrations,” he said.

He added that these developments “will start to make existing digital interfaces start to feel cumbersome, possibly even laborious”.

At the Adviser Innovation Summit, Giorgio will explain how the rapid advancements in AI is disrupting traditional ways of working. In his keynote address, he will ponder three fundamental questions surrounding workers’ relationship with AI.

The AI revolution has not only introduced major technology shifts through generative AI (GenAI) and digital interface technology but is also expected to expand more basic tasks such as search functionality and our scrolling habits.

“We will be able to search more. Not just limited to searching text,” Giorgio said.

“We will be able to search from images, live stream video and audio as the content within those mediums create searchable attributes.”

He also predicts simple tasks, such as scrolling, will become a key focus in the future of AI utilisation.

“Scrolling will be seen as an annoying task. Sounds strange, but I’m already hearing this from people who use apps that don’t have good search capabilities,” he added.

Additionally, Giorgio stated that the current widespread adoption of GenAI apps will only grow over the next 12 to 18 months.

“Sounds obvious considering this trend is already happening. But we won’t need to use so many apps to perform the tasks we do today.

“GenAI will become the primary way we engage, as more capabilities are enabled and integrated into GenAI,” he said.

Increased engagement through voice is another trend Giorgio expects to see more of in the near future.

“Better voice capabilities and more seamless integration into wearable technologies will lead us to speaking with our agents more.”

“Our attention on the glass (mobile) will reduce as we spend more time talking,” he added.

Finally, he highlighted that “digital interfaces will see more engagement from AI, less from humans.

“As our primary engagement shifts to Agentic AI that can do more for us, our online ‘visits’ will increasingly be from AI than people.

“Given the type of request, GenAI may need to pull information from multiple online sources and code up a custom digital interface to present the information concisely,” which could lead to an increase in “disposable” digital interfaces, according to Giorgio.

To hear Giorgio deep dive into his predictions for the future ways of working in an AI-driven world, come along to the Adviser Innovation Summit.

The summit will be held in the following locations:

• Wednesday, 4 June 2025 at Pullman Melbourne on the Park, Melbourne
• Wednesday, 11 June 2025 at Amora Hotel, Sydney

Click here to buy your tickets and don’t miss out!

For more information, including agenda and speakers, click here.