IOOF has appointed Mark Horton Andrews as head of adviser standards, client care and retention, recruiting from competitor Australian Unity.
Mr Andrews, who was formerly executive manager of investments at Australian Unity Wealth, will oversee compliance and professional standards and adviser administration for IOOF.
“We are pleased to have attracted someone of Mark’s calibre given his strong track record in financial services and passion for quality advice,” said IOOF general manager, client and process, Frank Lombardo.
“Mark’s appointment supports our ongoing commitment to delivering the best experience possible for clients through IOOF’s client-first and advice-led approach.”
The creation of the new role follows IOOF’s acquisition of ANZ-aligned licensees in 2017.
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