Non-aligned dealer group MyPlanner has rolled out a new back-office solution to its adviser network, following the success of a pilot program.
The group's managing director, Philippa Sheehan, said the new system, known as Alliance Solutions, offers a range of administrative services, including advice document production and data entry.
Ms Sheehan said the solution comes as part of an effort to support back-office efficiency.
"Financial planners and accountants should be focused on delivering objectives-based advice to their clients, which requires a lot of face-to-face time to truly understand their needs and goals," Ms Sheehan said.
"And yet, all too often advisers get bogged down in unproductive – though critical – back-office duties."
Ms Sheehan said MyPlanner has conducted a "thorough review" of financial advice and accountant practices to identify where services could be automated or streamlined.
"We found a significant gap between what our advisers wanted to outsource and what the current systems actually allowed them to do," Ms Sheehan said.
"Naturally, financial planners and accountants will only hand over administrative tasks if they can really trust the outsourced systems, and MyPlanner has made sure they can with the new service."
In addition to creating advice documents, the new solution will offer strategy implementation, service package delivery and stationery and PDS ordering services.
More functions are expected to be added over time, Ms Sheehan said.
"While there are several 'off-the-shelf' systems, MyPlanner has built its back-office solution from the point of view of our non-aligned advisers and accountants rather than reflecting the business concerns of institutions or conforming to standardised software," she said.
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