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Home News

Insurers to blame for risk wrongdoing

Insurance product manufacturers, not advisers, are responsible for “duplicitous behaviour” in the risk advice space, the AIOFP has argued in a communication to ASIC’s leadership.

by Staff Writer
November 4, 2014
in News
Reading Time: 2 mins read
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In an email to ASIC chairman Greg Medcraft and deputy chair Peter Kell – in which finance minister Mathias Cormann and Nationals senator John Williams were CC’d – AIOFP executive director Peter Johnston wrote that advisers have once again been caught up in a case of blaming the middle man.

“We all know ASIC have a difficult and largely thankless job trying to police the industry but we are concerned over ASIC’s continual sole focus on the advisers in both product failure and risk commission payments,” read the email, seen by ifa.

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“Advisers do not manufacture the products and cannot be held responsible for them failing.”

On the contentious issues of risk commissions and ‘churning’ insurance policies, Mr Johnston again argued manufacturers need to take a fairer share of responsibility.

“Manufacturers are using the high level commission payments as ‘bait’ to try and attract advisers away from supporting competitors, this has been going on for over 70 years,” the email stated.

“Manufacturers who coerce the adviser across to support their products with bait/incentives call it ‘a successful marketing strategy’ and those who lose the client premium call it ‘churning’, but all continually participate in this duplicitous behaviour at different points depending on their market share.”

Mr Johnston also called on the regulators to meet with client-facing risk advisers and not with organisations or industry bodies that have a “sympathetic bias towards the manufacturers”.

This story comes as Asteron Life expels more than 100 advisers from its distribution ranks for churning away from the Suncorp-owned insurer. 

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Comments 4

  1. anti V-I says:
    11 years ago

    I thought the FPA welcomed whistle-blowers Patrick?

    Reply
  2. Patrick Canion says:
    11 years ago

    Wow the AIOFP have a real problem with leaks. Everytime they write an email or go to a working group something gets leaked to IFA. Hopefully Mr Johnston will be able to find the source of this so he isn’t compromised any further.
    I do agree that regulators should avoid meeting only with bodies that have a sympathetic bias towards manufacturers, including those groups that exist primarily to act as a buyers group for their members for platform services.Oh, er, wait a minute…

    Reply
  3. PeterN says:
    11 years ago

    Gee if you listened to Peter Johnston all the time you would think advisers are responsible for nothing – its just all the product providers doing. Come on Peter it involves the whole food chain – you cant blame product providers for everything. If so why have advisers then

    Reply
  4. Paul says:
    11 years ago

    Am I mistaken or is someone at last actually sticking up for the adviser??

    Reply

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