BT hits 1 million life insurance policy milestone
BT Financial Group now has one million life insurance policies in force, pointing to demand from independent financial advisers as a factor in the growth story.
The Westpac-aligned group said its customer-centric approach has paid dividends since rolling out its insurance offer to the IFA market in 2011, with “82 per cent of respondents to a claims survey [rating] their experience as ‘excellent’.”
“The milestone of one million policies and excellent customer service performance don’t come about by chance,” said BT head of life insurance Phil Hay.
“It has been the direct result of focusing on advisers and their clients to deliver what we think are the best products and services in the market.”
Advertisement
Advertisement
0 commentsjoin the conversation
latest news
Court confirms wealth directors breached duties
The Federal Court has dismissed the appeal from two directors of a collapsed fin...
ATO should administer early super scheme
An actuarial body has suggested the Tax Office should be responsible for adminis...
Practice Profile: Where digital meets personal
While the uptake of robo-advice has been slow in Australia, one advice firm has ...
Subscribe to the ifa bulletin
Receive daily online news,analysis, reports and business strategies
By signing up you agree to our Terms of Use and Privacy Policy
