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Home Opinion

We knew this was coming: Why accountability in advice must be fixed now

While the UK’s accountability reforms have reshaped financial services, Australia continues to leave advice firms outside the net, with predictable and damaging consequences.

by Tony Beaven
August 18, 2025
in Opinion
Reading Time: 6 mins read
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In 2019, I wrote and spoke publicly on YouTube, in the ifa magazine and through professional forums about the need for greater personal accountability in financial advice.

I called for Australia to adopt a version of the UK’s Senior Managers and Certification Regime (SMCR) to bring clarity, cultural change and responsibility into the heart of our sector. Fast forward to 2025, and the warning signs have become reality.

X

CSLR, special levies, and the collapse of trust

The Compensation Scheme of Last Resort (CSLR) was supposed to be a consumer safeguard. But it has become a lightning rod for deeper systemic issues: the massive Dixon Advisory failure now burdens advice licensees who had nothing to do with it.

Special levies proposed in recent CSLR consultations are penalising compliant Australian Financial Services Licence (AFSL) holders, essentially socialising the cost of misconduct.

Product failure exclusions, capital adequacy gaps and flawed risk pricing are compromising consumer protection and commercial viability.

And through it all, we’re seeing directors and advisers moving from a collapsed advice firm reappear in another organisation with little consequence or accountability for their actions due to a gap in legislation.

What we’re dealing with isn’t just a funding issue.

It’s a legislative design problem and we have the tools to fix it, given the cooperation agreements in place between the FCA and ASIC, such as the Global Financial Innovation Network and the fact that SMCR is public law; ASIC doesn’t need permission to study, interpret or even adopt its principles.

ASIC has referenced SMCR principles in several discussions on improving accountability. SMCR’s success in the UK has made it a benchmark model globally and is being discussed within ASIC’s internal reviews, and by me and many other Australian stakeholders.

We’ve seen this movie before – in the UK

After the 2008 financial crisis and the Libor scandal, the UK faced similar structural failings, including:

  • Vague individual accountability.
  • Weak enforcement.
  • Leaders hiding behind “collective decision making”.

In response, the UK introduced the Senior Managers and Certification Regime under the Financial Services (Banking Reform) Act 2013. It transformed the sector overnight.

How SMCR works – and what it fixed

Below is an overview of what the FCA did to fix the gap in legislation and accountability, and a comparison of where we are in Australia.

Feature UK – SMCR (FCA) Australia – FAR / ASIC
Scope All regulated firms (incl. advice)

FAR applies only to APRA-regulated banks, insurers, super funds. Advice firms excluded.

Individual accountability Named senior managers with legal responsibility

Fit and proper requirements at AFSL level only; no enforceable personal accountability maps.

Certification Annual certification for key roles

Advisers registered via FAR, no formal recertification or behaviour-linked assessment.

Conduct rules Mandatory for all staff; breach reporting required

No universal conduct rules. Behaviour managed inconsistently across firms.

Why this matters – especially for financial advice

UK regulators understood that culture starts at the top and that naming responsibility deters misconduct. SMCR legislation embeds accountability into every level of a firm, from senior executives to advisers.

In Australia, the Financial Accountability Regime (FAR) has taken some positive steps, but it does not extend to financial advice firms, unless they’re within APRA-regulated institutions.

This means:

  • There’s no requirement for statements of responsibility in advice firms.
  • No conduct rules that apply to all staff.
  • No annual certification tied to behavioural standards.
  • And no clear mechanism to stop directors or advisers from re-emerging elsewhere under a new AFSL after their previous business failed.

At this point, I would state that having built and implemented both SMCR and Australian governance frameworks, the cost and administration involved in formulating SMCR frameworks is negligible.

The Dixon Advisory example shows the gaps

The Dixon Advisory collapse – now at the heart of CSLR funding chaos – could have been mitigated with stronger individual accountability:

  • Who was responsible and how were decisions made and signed off?
  • What systems failed at an individual and, importantly, organisational level?
  • Did conflicts of interest exist, and how were they dealt with?

Under SMCR, this would have been mapped out and attributable. Under current ASIC frameworks, the trail appears to go cold, leaving licensees, taxpayers and consumers to carry the cost.

What needs to happen now

This goes far beyond CSLR consultations. We need to fix the root cause and legislative gap that exists in the industry, which means:

  • Extending FAR to cover all AFSL holders, including stand-alone financial advice firms.
  • Introduce mandatory responsibility maps and statements of responsibility for all responsible managers, directors and compliance officers of advice businesses.
  • Implement annual certification tied to behavioural standards for staff in significant influence roles.
  • Create enforceable conduct rules and conflicts of interest rules applicable to all staff, with breach reporting obligations.
  • Redesign CSLR to include more equitable risk pricing, capital requirements and proactive supervision – reducing the need for retrospective levies.

Conclusion: We don’t need to reinvent the wheel

The UK has shown that legislative change can work when it’s focused, cultural and structured around individual responsibility. SMCR has embedded better governance, deterred misconduct and changed how firms think about accountability.

Australia is at a crossroads. Without reform, the CSLR will continue to paper over failures rather than prevent them. Consumers will lose confidence. Compliant licensees will foot the bill for those who should never have been licensed in the first place.

The path forward is clear. We need legislation that makes individuals at every level of an organisation truly accountable and ensures our financial advice sector is both trusted and sustainable.

Tony Beaven, managing director at the Guild of Ethics, Culture & Leadership

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Comments 14

  1. Anonymous says:
    2 months ago

    A recent article from the UK shows they are also experiencing a shortage of financial advisers.  One key reason for the shortage is “New regulations and compliance challenges, making it difficult for firms to attract and retain talent”.   Beaven’s “solution” is simply going to reduce Australian adviser numbers further and make financial advice even more expensive than it is now.   We are regulated to death now, and doing annual certification exams will make it worse.  

    Reply
  2. Anonymous says:
    3 months ago

    Once again ASIC asleep at the wheel with Shield master fund etc 
    Government should be selling all of the Directors assets and any advisers that recommended this so called investment to refund the losses of the investors
    Federal government should make up the difference once they have pursued the crooks.

    Reply
  3. Anonymous says:
    3 months ago

    Going to be easier to blame Advisers…it’s a sucessful strategy that has worked countless times over the last 30 years of product failures, royal commissions, CBA scandals etc etc. 

    Perhaps annual Adviser Exams, 300 hours in ethics, PHd in Finance.  

    The last thing we want to do is look at the role of ASIC and Senior Managers.

    Reply
  4. Anonymous says:
    3 months ago

    Tony Bevan proposes yet more red tape!!! That’s not going stop or even slow down the thieves and scoundrels who plague our profession. What is needed is for ASIC to get off its arse, join the real world, put some ears to the ground, visit AFSL offices every few years, respond to tip-offs rather than waiting four years to pick up the pieces and avoid wasting $tens of millions on legal cases it can’t win.

    Reply
    • Anonymous says:
      3 months ago

      I think if you read his piece it’s enhanced legislation not red tape 

      ASIC have no idea how to run their business 

      Reply
  5. Jon says:
    3 months ago

    Great article so why are we not fixing the legislation instead of consultations on CSLR otherwise there is no end to advisers getting slugged 

    IFA?

    Reply
    • Anonymous says:
      3 months ago

      with the decision Jon not to go ahead with the dixon enquiry it feels like no one wants to turn over the rock and see whats underneath 

      so in the meantime we wait for a consultation that could take months and carry on letting organisations fold with catastrophic results for advisers through the CSLR 

      THIS IS CRAZY

      surely you fix legislation first and have more accountability at a director level (not adviser level) 

      Reply
  6. Anonymous says:
    3 months ago

    Good to see Tony Bevan back in Australia 

    Reply
  7. James says:
    3 months ago

    ASIC and the government are reactionary Martin so don’t expect them to do the simple thing and look at what’s working overseas 

    Great article that highlights the flaws in gov and ASIC Trying to band aid solutions instead of addressing the root cause and fixing this  through legislation change 

    Reply
  8. Martin says:
    3 months ago

    sounds so simple to achieve especially when its already happening elsewhere cmon ASIC and the government wake us and smell the coffee  

    Perhaps then we wont get slugged for other peoples misdemenours 

    Reply
  9. Anonymous says:
    3 months ago

    the problem is its a case of the blind leading the blind from the government and ASIC, you have to have qualifications be a doctor dentist accountant or financial adviser, what do you need for running a country or financial services? 

    Reply
  10. Sensible hey says:
    3 months ago

    Far too sensible for ASIC and Canberra pollies & bureaucrats. 

    Reply
  11. Anonymous says:
    3 months ago

    How’s that quality of advice review going? When you have multiple Governments that collectively couldn’t organise a chook raffle. This what you get.

    Reply
  12. Anonymous says:
    3 months ago

    Great article Mr Beavan

    Reply

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