Whelan explains how the wealth transfer is leading to seismic shifts within financial advice, which is compounded by younger generations preferring digital interactions over face-to-face meetings – a trend that financial advisers must adapt to in order to remain relevant.
The pair discuss:
- The changing preferences and evolving client expectations for advice across generations.
- The critical role of digital advice in addressing the advice gap, particularly for those with simpler needs or lower investable assets.
- How advice firms can increase profitability through strategic technology adoption.
