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Home News

TBC failure leads to FSCP reprimand

The Financial Services and Credit Panel has delivered its 12th decision for 2025, issuing a written reprimand to an adviser that failed to verify a client’s information regarding an account-based pension.

by Laura Dew
December 22, 2025
in News
Reading Time: 2 mins read
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According to the FSCP’s decision, the relevant provider contravened s961B(1) and s961G of the Corporations Act 2001 in October 2024 as he failed to verify if the client had previously commenced an account-based pension, which they had.

This advice then caused the client to exceed the transfer balance cap.

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In reaction, the sitting panel of the FSCP said it was satisfied that in giving the advice, the relevant provider contravened s921E(3) of the Corporations Act 2001 by failing to comply with the Code of Ethics’ Value of Diligence and Standard 5.

Standard 5 requires financial advisers to ensure all advice and product recommendations are in the client’s best interests and are appropriate to their specific circumstances, confirming the client understands the advice, its benefits, costs, and risks.

There have been 12 actions by the FSCP this year, a variety of written orders, written directions and reprimands. Only one action saw no action taken which was because the individual had taken prompt action to rectify the breach and there were extenuating circumstances.

The first half of the year was particularly active with determinations being double the volume over the same period in 2024 at nine actions compared to five.

In particular, ASIC urged financial advisers to ensure their CPD is up to date after multiple FSCP actions were taken for this reason.

Financial advisers are required to complete 40 hours annually across technical competence, client care and practice, regulatory compliance and consumer protection, and professionalism and ethics.

The FSCP is a pool of industry participants, appointed by the responsible minister, that ASIC draws upon when forming individual sitting panels. It operates separately from, but alongside, ASIC’s existing administrative decision-making processes.

A sitting panel will be convened by ASIC to consider certain suspected misconduct by, or circumstances relating to, a financial adviser such as if it reasonably believes a financial adviser is not a fit and proper person to provide advice or a financial adviser becomes insolvent under administration, and ASIC is aware of this.

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Comments 4

  1. Joe Blow says:
    3 weeks ago

    Probably dealing with an Industry Super Fund. They’re expects is playing games to their members detriment.

    Reply
  2. B says:
    3 weeks ago

    How much more evidence do we need to convince the ATO that we need access to the portal?

    Reply
  3. Over regulated disaster says:
    3 weeks ago

    So the panel can be replaced in both effectiveness and sense by just giving Financial planners access to the ATO Portal? Which everyone agrees should have happened years ago, but still hasn’t for inexplicable reasons.

    Reply
    • ATO Portal says:
      3 weeks ago

      Access would cost a lot less than the panel. Disgraceful over regulation, impotent and useless

      Reply

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