In a letter to Financial Services Minister Stephen Jones, seen by ifa, Association of Independently Owned Financial Professionals (AIOFP) executive director Peter Johnston has called out the role that “Treasury bureaucrats” have played in the construction of the Compensation Scheme of Last Resort (CSLR).
“The AIOFP, its members and we believe the wider Advice community are greatly perturbed by the suspicious circumstances surrounding the DIXON/CSLR/CANBERRA BUREAUCRAT nexus and the preferential CSLR compensation treatment of Dixon victims when all other consumer victims of alternative product/advice failures are precluded,” Johnston said.
“We think there is a distinct ‘stench’ of either corruption, manipulation and/or profound conflicts of interest within the construction/operations of CSLR which was directed and managed by Treasury bureaucrats and/or their associates.”
The AIOFP noted that, among the reasons for this position, was that Dixon Advisory was based in Canberra until its failure in early 2022, with “several Canberra-based residents and federal government bureaucrats as private clients”.
“We believe several of the bureaucrats/associates worked in the Department of Treasury and they all face heavy individual financial losses from the failure of the Dixon Group,” Johnston said.
This was a topic that Senator Andrew Bragg had explored in a Senate economics legislation committee hearing last month, querying how many current and former Treasury officials had money invested with Dixon, and whether any had requested meetings on the matter.
Treasury confirmed that three staff members had “declared a possible conflict of interest in relation to Dixon Advisory”, while one former Treasury member “may have sought meetings”.
Bragg subsequently asked whether “there has been any undue influence on the department by people who have lost money in the Dixon fiasco”, which the Treasury officials denied.
The AIOFP also pointed to the Hayne recommendation from the royal commission that “retrospectively applied to include numerous other failed products/advice affecting over 100,000 consumer victims”.
“Both sides of politics argued against the retrospective aspect at different times from 2020, which we suspect was instigated by the institutional lobby not wanting to be held accountable for the management and performance of their failed funds [how unfair…],” Johnston said.
“No surprise, the retrospective notion was subsequently and comprehensively defeated.
“The advice community wants an explanation as to why ONLY the Dixon private clients get preferential treatment with CSLR and not the thousands of other consumers facing losses over the years with failed funds and the related advice outcomes – the very consumers Comm Hayne wanted compensated are being denied access.”
The association requested a response from Minister Jones within 30 days, while also seeking to distance Treasury from this process.
“We think it is grossly unfair to expect the advice community to fund the recovery of losses incurred by government bureaucrat personnel decision making when it appears they have engineered an advantage over other consumers to benefit themselves. Please also note there was bipartisan agreement that CSLR was not to be applied retrospectively,” Johnston said.
“We are also requesting that the persons or body responding to our request are not from the Department of Treasury or connected in any way to them for obvious reasons.”
He added that the AIOFP would look to take the matter to “other market options for assessment” if the response is not satisfactory.
“If there is criminal behaviour detected, we will assume the CSLR levy will be suspended and accordingly, we will be suggesting to our members to delay any levy payment until the matter is resolved,” Johnston said.
“Finally, it is about time that ADVICE and PRODUCT MANUFACTURING are legally/legislatively separated and these diametrically opposed functions are separately reflected in the CSLR funding decisions.
“Dixon is yet another example of a vertically integrated business model failing, they are profoundly conflicted and should be banned if the government is serious about eliminating industry conflicts of interest and protecting consumers.”




Time for a class-action. Financial advice industry versus ASIC/Treasury. Conflict of Interest in the highest order… let’s take these f@&ers head on once and for all!
I have just come across a 2.5 page letter dated 26/02/2024 from the Executive Director & CEO of the Insurance Council of Australia, Andrew Hall addressed to Nerida Cole titled Treasury consultation on delivering Better Financial Outcomes…Initial Consultation.
Nerida Cole’s title is listed as Director, Financial Regulation Unit, Advice & Investments Branch, Retirement, Advice & Investment Divisions, Treasury.
Nerida was a senior manager at Dixon Advisory
The same corrupt Public Servants that sort payback by the term “Qualified Advisers” … Corrupt Public Servants are laughing in our faces.
Doesn’t Bragg have a question on notice from Senate Estimates asking who instructed AFCA to keep Dixon’s as members of the scheme?
Has a response been provided? If not, when will it be?
Well done and about time a spade was called a spade!! Its a pity the FAAA still chose to take the softly softly, pandering approach and not call the wrongs out for what they truely are!
Seriously. What would you know?? The FAAA has been calling this issue out for months. They were the ones who brought attention to this as it appeared to get worse and worse. Do you really think this is the first time that the deep flaws in the Dixon Advisory/CSLR scandal have been called out. Time to go to SpecSavers mate!
You defending the FAAA? Seriously?
Haha. And how has that been working out???
The Flight Attendants Association of Australia are more interested in keeping those consulting opportunities going. Time we call out these Corrupt Public Servants.
Vote Labor OUT @ the next election. The AIOFP helped get them in so they can also help get them out…
True, agree. But the corruption within the Australian Public Service needs to be stamped out.
Dixon were not financial advisers they were just reps for their scheme. This was product only. The Government created the rules such that to get people to invest the reps had to hold an advice license. This has nothing to do with authentic Financial Advisers.
Absolutely this smells, it is putrid. When the scheme failed, ASIC declared it Advice failure, so it could be included in AFCA and CSLR and backdated the legislation. Possibly Jones himself or family/friends were impacted.
According to the FAR, this person only ceased on the FAR in 2021
By that time, URF had blown up big time
No beating around the bush – love it!
Rampant conflict of interest.
This needs to be exposed and prosecuted.
There is no doubt that the Dixon Advisory matter is a huge scandal, however the message behind this article is confused and befuddled. Hayne never recommended a CSLR going back to 2008, that would be retrospectively paid for by industry. It was the former Government in 2019 that opened up AFCA to look at older cases going back to 2008. This had little to do with CSLR. They also agreed to fund, from Government sources, unpaid determinations up to the establishment of AFCA in 2018. The Dixon Advisory clients are fortunate that the CSLR has delivered a partial solution for them, however they are being treated no differently to other clients of insolvent firms (They are certainly not lucky for the advice that they got, which was obviously terrible, or for being pushed into and forcibly held in the URF, which was a debacle of a product). We definitely need a proper inquiry into the CSLR and Dixon Advisory debacle so that we know what really happened and can work on the basis of facts, not a bunch of false statements and claims.
What about the previous head of advice at Dixon’s, Nerida Cole, now being employed at Treasury as a Director of the Financial Adviser Regulation Unit. No, nothing to see here at all!
Wow, the plot thickens!!
How could Nerida Cole possible employed by Treasury in that role! I can’t believe that!!!!
Ha! It’s all too cosy & so obvious that they are trying to hide it “in plain sight”. It really is such a farce…it’s going to make great future reading/viewing when someone decides to pick it up and screen write for the movie version, like Margin Call or The Big Short…no one saw any wrong doing until it was all too late!
As for Ms Cole, they’ll she is perfect for the role…poacher turned game keeper.
Canberra is a weird place.