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Home News

Poor advice customer compensation to cost industry $60m

The future costs of advice failures for the compensation scheme of last resort are predicted to be $59.2 million, significantly higher than the $8 million forecast by the government.

by Maja Garaca Djurdjevic
September 17, 2021
in News
Reading Time: 2 mins read
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EY economic modelling, commissioned by the Financial Services Council (FSC), has put the cost of the compensation scheme of last resort (CSLR) for victims of poor advice just shy of $60 million a year, seven times larger than Treasury estimates.

The CSLR was a recommendation of the Hayne royal commission that was delayed as a result of the COVID-19 crisis. Its main aim was to ensure victims of negligent financial advisers who have gone bust are compensated.

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But the FSC is confident that the scheme in its current form will not prevent the source of unpaid determinations, and is now calling for a thorough review of the draft legislation with a view to protect innocent advisers.

The peak body sees the need for the introduction of minimal capital requirements for advice licensees, arguing that under the CSLR, costs are likely to be shifted to financial services companies that have done nothing wrong.

The FSC is also demanding the Australian Securities and Investments Commission (ASIC) to proactively police professional indemnity insurance (PI) held by advice licensees. The current legal environment dictates that advisers must have PI insurance cover in order to meet their ASIC obligations. 

Pinning weak enforcement for the current scale of unpaid determinations, FSC CEO Sally Loane believes a more proactive approach to enforcing the law is essential.

“For the CSLR to genuinely be a scheme of last resort for consumers, ASIC must strengthen its oversight of existing requirements for advice licensees to have appropriate capital, professional indemnity insurance and compensation arrangements in place,” said Ms Loane.

“Why put a safety net under a leaky bucket? Mandating that sound financial services businesses to fund consumer compensation for those businesses which have failed is moral hazard writ large.”

According to EY modelling, if the FSC’s recommendations are implemented, future costs arising from CSLR would reduce from $59.2 million to $7.8 million.

Among the FSC’s recommendations is an amendment of the CSLR to prevent phoenixing, where an operator abandons a company to avoid compensation and shifts the cost onto the CSLR, only to start a new company in the same sector.

Ultimately, EY modelling has suggested $46.4 million would be shaved off the scheme by introducing capital requirements and stronger ASIC oversight of PI insurance, in addition to requiring the scheme operator to comprehensively pursue third-party recovery. Additionally, introducing measures to prevent phoenixing would reduce the scheme by $5 million.

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Comments 5

  1. Anon says:
    4 years ago

    The irony that most of the issues and compensation will end up being as a result of the wrongdoings of the FSC members. Maybe instead of asking government more to be more proactive in enforcing the law, Sally should be more proactive in getting her members not to break it.

    Reply
  2. Hayne had an agenda says:
    4 years ago

    I have no idea if the figures are correct but I know advisers will wear the cost, which is another reason to exit stage right and take up another profession.

    Reply
  3. Anonymous says:
    4 years ago

    So Advisers get 1.3% of AFCA complaints but we should fund the majority of the scheme. More examples of Advisers getting shafted yet again. The government are doing really well with their objective to reduce the cost of advice aren’t they?

    Reply
  4. Anonymous says:
    4 years ago

    I wonder how much of that $60 million went to Kenneth Hayne for his “banking” royal commission stitch up?

    Reply
    • Ben J says:
      4 years ago

      The same Royal Commission that the Government advised first of the outcome they wanted and theb told the Commissioner and Counsel Assisting to make it happen!

      Reply

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