Michael Rogers will join MLC Life as its chief life insurance officer on 27 January, replacing outgoing chief life officer Sean McCormack.
“I’m delighted to be joining MLC Life Insurance at such a critical time for the company and the life insurance industry,” Mr Rogers said.
“I’m aware of the challenges we face as a business after a difficult 2020. We need to work hard to restore trust amongst advisers and licensees and our team is ready to do that. I look forward to working with Rodney [Cook, MLC Life CEO] and the MLC Life Insurance leadership team.”
Mr Rogers brings 15 years’ experience in general manager and director positions to the role, and has held roles at AXA in Australia and the UK, as well as AMP. Mr Rogers was also general manager for insurance at QSuper, where he led the design and implementation of its start-up insurance company, QInsure.
“Michael’s appointment, in addition to the recent capital injection from Nippon Life and NAB, demonstrates that we are on the right path, despite the fast-changing operating environment we face,” said CEO Rodney Cook.
“While we acknowledge that we have work to do to rebuild positive relationships with our advice partners after our service deteriorated following the recent technology upgrade, we are confident that, once overcome, we will deliver a superior service over time.”
[quote=Anonymous]Why do you reommend, exactly?
Even the font used in their branding is 1980’s, but I guess that is when their advisers started out.[/quote][quote=Anonymous]Why do you reommend, exactly?
Even the font used in their branding is 1980’s, but I guess that is when their advisers started out.[/quote]
Ouch !!! Didnt your mother tell you if you have nothing good to stay, remain silent
He definitely has his work cut out for him. I don’t know him but MLC is one of the few that is even worse than AMP was.
Good hire! …. Congratulations Michael.
Wow, I thought exactly the same Arthur, quotes took weeks and BDM gone MIA !!! Your spot on Rogers, a heap of work to do, start by supporting the advisers that have supported MLC for 20 years +, then contact advisers with 10 years + and the rest can wait for the BDM to call ?
Hey Michael Rodgers , MLC Insurance back office is a joke. No other insurer makes you wait 15 days for an increased quote on an in force MLC policy, but your back office seems to think that is OK, its not. Most advisers want to hear from a BDM once in a while, it has been two years without a call. Hope you are able to listen to a few frustrated advisers who still recommend you.
Why do you reommend, exactly?
Even the font used in their branding is 1980’s, but I guess that is when their advisers started out.