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Home News

Let advisers use ‘professional judgement’: The way forward for self-regulation

There has been a recent increase in discussion about self-regulation, but can it work in financial advice?

by Keith Ford
October 10, 2023
in News
Reading Time: 5 mins read
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In recent weeks, both The Advisers Association (TAA) and the Financial Services Council (FSC) have called for self-regulation of the financial advice profession.

TAA chief executive Neil Macdonald pointed out that the Quality of Advice Review (QAR) and the Australian Law Reform Commission (ALRC) have recognised that regulation and legislation have built up over the years, adding that it has resulted in an “overly complicated complaint process for advice” that doesn’t have any material benefits to consumers.

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“Our industry and our associations have matured, we are now a profession and professions self-regulate,” Mr Macdonald said.

“The role of associations could include the setting and supervision of not only education standards, but also ethical standards. Associations could very effectively triage and address problem advisers and maintain appropriate professional standards.”

On the FSC side, policy director for advice and platforms Zach Castles told ifa that the FSC supports a regulatory framework that “recognises and respects” that financial advisers are professionals.

“A move to greater levels of self-regulation over time also envisages advice businesses having adequate levels of capital and professional indemnity insurance,” he explained.

“Over time, the FSC supports the government identifying areas where self-regulation and industry standards can serve the objectives of improving financial advice for consumers.”

Peter Johnston, executive director of the Association of Independently Owned Financial Professionals (AIOFP), told ifa that there needs to be more room for advisers to exercise their professional judgement.

“The AIOFP supports the current AFSL system but wants ASIC and the minister to allow financial advisers to have the ability to implement more professional judgement with certain aspects of the advice process,” Mr Johnston said.

“Importantly, the role of a large dealer group is evolving to become an essential cost savings service for the government and smaller AFSL groups seeking scale savings on services. Dealer groups impose their own compliance regime demands on their authorised representatives to ensure they comply with the law; this oversight saves ASIC employing more public servants to monitor and investigate this aspect of the market.”

Mr Johnston added that an increasing number of advisers are moving to self-licensing and utilising the “ancillary services” of dealer groups to operate cost effectively.

“This dual functionality confirms the essential services the large dealer groups are playing in the market and should be encouraged to continue in this direction,” he said.

“The area we would like to see expanded and valued is the professional judgement advisers should be permitted to use when dealing with consumers after 12 years of excessive and unnecessary overreach by politicians and government bureaucrats.

“We hope this culture will be reflected in the new proposed amendments Minister [Stephen] Jones is contemplating particularly around providing written advice for recommended consumer strategies.”

Phil Anderson, general manager for transformation and policy and advocacy at the Financial Advice Association Australia (FAAA), highlighted that the PwC scandal was a “watershed moment” that could affect any push for self-regulation of financial advice.

“Accountants were deemed as a profession and the view broadly held was, they could be trusted. And I would like to think that they could still be trusted. We can’t judge an entire profession on a single matter like this. But nonetheless, I think it has changed the perception,” Mr Anderson told ifa.

“Whereas the financial advice profession was hoping that we would progressively move to a model that was not necessarily entirely self-regulation, but co-regulation.”

Mr Anderson added that things have gone backwards in recent years, however, pointed to areas that the profession may be able to take control over in the near term.

“Maybe one of the early things that we could start with is the profession can take back control of defining precisely what education programs meet the education standard and what content needs to be in a particular study program to meet the standards that might be defined. So, that might be the first thing to start to do,” he said.

“Maybe then there’s a vehicle then to start having more influence in terms of defining policy and things like codes of conduct or codes of ethics.

“Reversing the single disciplinary body is probably the furthest away, because it’s most recently being enacted as part of the government’s response to the to the Hayne royal commission. But we shouldn’t give up. Hope for that is possible, we will need to continue to demonstrate that we are a profession, and we can be trusted to act as a profession, if we want to see that outcome.”

Speaking with ifa, Eugene Ardino, chief executive of Lifespan Financial Planning, said that while the profession has “advanced significantly” in recent years, there is still a long way to go before self-regulation in any form becomes a reality.

“I think you’re always going to have an element of government oversight because you’re dealing with people’s money,” Mr Ardino said.

“Financial advice, particularly as it’s defined, remember the definition is still centred around providing product advice, rightly or wrongly. Because it overlaps with that, I think you’re always going to need a certain level of government oversight. Self-regulation doesn’t happen overnight.”

He added that in some ways, licensees do already provide an “oversight function” within their licensee group.

“In a sense, you could form an argument that the licensee framework is a form of self-regulation, because essentially, the licensee interprets the law and then ensures that their advisers abide by those laws,” Mr Ardino said.

“The licensee sets standards, often those standards are a higher standard than the law, and then licensees supervise and monitor and then they deal with any issues. Any issues that are too big for them to deal with, they report them to the regulator. So, it’s kind of a similar structure, in a sense.”

Tags: AdvisersRegulation

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Comments 8

  1. Smoke & Mirrors says:
    2 years ago

    The PwC scandal merely exposed the government bureaucrats with their collective snouts in the trough. Perversely, it enhanced the clout of the big-four without affecting the professional standing of any accountants or lawyers. 

    With smoke and mirrors, one bad apple and all advisers are thrown under the bus after being bound and gagged by red-tape in the name of protecting the client… who, finds us too expensive in the first instance, because of the damn red-tape inflicted upon us.

    Reply
  2. Here we go again says:
    2 years ago

    Of course self regulation is the way forward. You guys look after that and I’ll put a hold on a room for the next Royal Commission. We’re on a road to turning the industry into a profession and the really good businesses and advisers are benefiting because they’ve got onboard with the hard changes but still we have those who want to hold us back.

    Reply
  3. anon says:
    2 years ago

    This is hilarious. One day you’re out selling AMP funds and signing up for BOLR, you’re getting fat commission servicing something called a Register, all whilst complaining about investing in your education. Education above some basic minimum that merely equips the crooks with the tools to con Australians. And the next day “we’re now a profession”

    Pretty sure most advisers that have managed to survive so far are professional and deserve less regulation, but it’s a long way from being a profession. For Australians that’s dangerous when we’ve got Super funds that are like cowboys, financial services firms with a buyer beware attitude and public servants that are to be frank corrupt. But yep the bad regulation has gone too far.

    Reply
  4. No chance says:
    2 years ago

    Let’s see what if any gains stage 1 of QAR bring to reduce mass, costly, wasteful red tape rubbish over regulation. 
    My feeling is not much and Jonesy has admitted as much recently. 
    Full self regulation, huh huh tell’em their dreaming. 

    Reply
  5. Red taper says:
    2 years ago

    I have a friend who is a suburban solicitor. Other than his Trust bank account, no-one has looked over his shoulder for 30 years. 
    This industry is a mess and it (the mess/red tape), helps no one. 

    Reply
  6. About time says:
    2 years ago

    No brainer. Over regulation has choked the profession, let the residual planners who funded the compliance economy actually advise Australians in the way clients deserve.

    Reply
  7. Anon says:
    2 years ago

    The only way the advice industry can be left to “use their own professional judgement” is to seperate advisers from product providers.
    Not sure I would want to go to a doctor employed by Pfizer, as I could be pretty sure they would recommend a Pfizer drug even if it is not the best for me.

    Reply
    • jack says:
      2 years ago

      it will never work unless the AFSL model in its current form (as far as it relates to licensing financial advisers) is totally dismantled in favour of direct licensing/registration without the AFSL middle-man

      Reply

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