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Home News

Jones stresses consumers at centre of QAR-related decisions

Financial Services Minister, Stephen Jones, has stressed that all QAR-related decisions will prioritise consumers.

by Maja Garaca Djurdjevic
May 30, 2023
in News
Reading Time: 3 mins read
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In a video message to the Stockbrokers Conference held in Sydney on Tuesday, Mr Jones provided an update on the government’s much anticipated response to the Quality of Advice Review (QAR).

“This [QAR] was a thoughtful piece of work that has had wide-ranging recommendations. The review shines a spotlight on the issues I identified before the election. Current advice framework is filled with overlapping regulations that mean we try to stop the same behaviour or fix the same problem in multiple ways. Well, this has protected Australians from bad advice. It’s also made it very difficult for them to get access to good advice. So, we need to clean this up,” Mr Jones said.

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“We’ve just gone through a huge budget process, hundreds of decisions have needed to be made to look after Australians … but now that that’s been done, I’ll have more to say about the government’s response to the review very soon,” the minister noted.

He explained that, just like he did with experience pathway, he is “determined” to work with the industry and regulators to “get it right” and “make a meaningful difference”.

“I want to make sure that the profession is properly regulated and governed so that people and processes are best placed to get consumers the advice that they need.

“We also want to have a conversation about how to get more advice to more Australians in a safe way that puts at the centre consumers.”

Mr Jones explained that there are “plenty of areas” where the process of giving advice through current channels can be “improved”.

“There’s a broad consensus on these issues and we look to make changes quickly within the legislative timeline that parliament allows.

“We also want to explore how we can get more advice into the economy that could make a real difference to the lives of Australians.”

Touching on the retirement income of Australians, the minister highlighted that access to financial advice can assist in “making that wealth go further”.

“But we need to do it in a way that is measurable, consumer-centric, and responsible,” he said.

Mr Jones also alluded to the accusations he has faced regarding his perceived lack of urgency on the QAR.

“We’ve seen the problems from the last government of rushing to implement things without working with industry, with a clear goal in mind to help consumers.

“I’m determined that we don’t make those same mistakes.”

Earlier this month, Minister Jones said that he would formulate a response to the QAR by early June.

“We will have a cabinet consideration in a few weeks’ time. I hope to be in a position in late May or early June,” the minister said.

He also, at the time, predicted that the review could be implemented in several stages.

Namely, according to the minister, under the initial stage, the government would implement those more immediate recommendations, followed by the more controversial elements and then it would tackle the most difficult areas.

The QAR lead, Michelle Levy, submitted her final QAR report to Mr Jones on 16 December. Since then, aside from initiating a review of the review, the minister has offered very little insight into how the government feels about the 267-page report.

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Comments 20

  1. Molly says:
    2 years ago

    Super funds will gradually employ more advisers due to economies of scale. Leading us back to the old days when the AMPs and National Mutuals had tied agents (salespeople). Best of luck, customers. You get what you deserve.

    Reply
  2. Dave Blythe says:
    2 years ago

    Great to hear there will be a client-focused response with the aim of getting advice into the hands of more Australians. Quality digital advice really is the answer.

    Reply
  3. Anonymous says:
    2 years ago

    “We also want to explore how we can get more advice into the economy that could make a real difference to the lives of Australians”.

    Not looking good for qualified Financial Planners?

    I guess Industry Super has a real hunger for FUM? Lots of power associated with this amount of capital I would think – could be wrong?

    Reply
  4. Not Popular Opinion says:
    2 years ago

    Jones wants to subsidise Super funds to give advice. He just has not found a way to do it yet. When that happens the Industry superfunds will have some of the QAR report apply to them, but not all. Licenced Advisers will have regulations unchanged. Then you will see a mad rush of staff “non-adviser like paraplanner, admin, or associate advisers” to go work for industry funds.

    Reply
  5. Bruce says:
    2 years ago

    Stephen you think you know but you don’t, playing politics you are already behind the eight ball

    Reply
  6. GenX Adviser says:
    2 years ago

    Code word – we are trying to shaft advisers again, just trying to figure out how we can backdoor it, to support our ISF mates

    Reply
  7. Anonymous says:
    2 years ago

    I am not impressed but at least it is better than the LIbs.

    Reply
  8. Do something says:
    2 years ago

    Do something, lazy twit, stop talking nonsense and do something

    Reply
  9. Anonymous says:
    2 years ago

    Talks cheap…

    Reply
  10. Yeah Nah says:
    2 years ago

    I think it will favour in this order :

    1. Industry Super Funds
    2. Retail Super Funds
    3. Those looking for a job to give “good advice” without qualifications
    4. Some consumers who would not otherwise have received any advice

    Reply
  11. Anonymous says:
    2 years ago

    Gee, glad he’s not getting paid by the hour…
    Which reminds me, we are still waiting for Ms Levy’s FDS and copy of the QAR Invoice? Or is that a clear case of non-disclosure…

    Reply
  12. More of the same says:
    2 years ago

    Seriously… he’s confusing the ‘hot mess’ that is the financial services regulation with the ‘hot mess’ that’s coming from his mouth every time he speaks. Stephen Jones is the least impressive Financial Services Minister ever. And to borrow his own words… that is the issue I identified before the election.

    Reply
  13. We’re going to sink says:
    2 years ago

    Honestly… such a lightweight Minister…is completely out of his depth and incompetent. And I quote “ The review shines a spotlight on the issues I identified before the election.”

    Reply
  14. And yeh ???? says:
    2 years ago

    How about another round of Adviser paid speaking tours for you Jonesy to say exactly the same General babble said before and continue to do NOTHING of substance !!!!!

    Reply
  15. Anonymous says:
    2 years ago

    12 months in power and going to fix the ” hot mess ” when campaigning.
    Let’s hope Jones’s enthusiasm is equally as strong now the comfort of being on Govt has set in.

    Reply
  16. Researcher says:
    2 years ago

    Lots of words, absolutely no action, just what we expect from a politician. Here is what will happen. Regulations for licensed advisers will remain unchanged. Industry funds and retail funds will get the green light to provide “advice”. Consumers were continue to have limited access to advice that is in their best interests, but will be able to get “good” advice from conflicted super funds without any consumer protection. Choice will release a press release claiming to have fixed the issue, despite making it much worse for consumers. Lawyers will rub their hands in glee knowing that in a few years they will be able to run more class actions against super funds for advice the was not “good”.

    Reply
    • No Faith says:
      2 years ago

      100% Spot on !!!!!!!!
      Unfortunately Advisers to get screwed yet again by Canberra bureaucratic madness : – (

      Reply
    • Disgruntled CFP says:
      2 years ago

      Absolutely agree with your observations. Jonesy “stresses consumers at centre of QAR-related decisions”. Bollocks! Full steam ahead for industry funds (I know you also included retails funds, and Jonesy has to include them in the bunch to try to look as unbiased as possible). This will be a no brainer income spinner for them, & being able to act with impunity, what a win. Meanwhile, what are the outcomes for consumers…who cares? Not Jonesy, that’s for sure. What about consumer groups? I suspect they’ll have their D’oh! moment soon enough, then they start barking & squealing. And we’ll go at it all over again.

      Reply
  17. Anon says:
    2 years ago

    More weasel words and obfuscation

    Reply
  18. Anon says:
    2 years ago

    Code for “I haven’t read it yet”

    Reply

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