In a statement, FSC chief executive Sally Loane said flood victims who had lost their policy details as a result of damage to their homes could utilise the council’s service to connect them with their member insurers.
“The life insurance industry is working together to ensure every affected person can check their records and be reunited with their life insurance policy details,” Ms Loane said.
“There are a few scenarios where we can help, for example, if you need to make a claim for a relative in the case of a fatality; if you have been injured and can’t work; or if you have simply lost your policy documents and details.”
Ms Loane said the service was available for individual rather than group insurance policies.
Affected individuals, or someone acting on their behalf with consent, could email the FSC with their contact details and the details of the person insured who had lost their policy.
Sorry but this is just pretend care by the FSC. Customers can easily access this service through their advisers. The FSC need to concentrate on the devastation they have caused customers through their Disastrous LIF. Customers can’t take anymore premium increases and new business has died. The FSC are to blame. Fix the real issues before pretending to care.