X
  • About
  • Advertise
  • Contact
Get the latest news! Subscribe to the ifa bulletin
  • News
  • Opinion
  • Podcast
  • Risk
  • Events
  • Video
  • Promoted Content
  • Webcasts
No Results
View All Results
  • News
  • Opinion
  • Podcast
  • Risk
  • Events
  • Video
  • Promoted Content
  • Webcasts
No Results
View All Results
No Results
View All Results
Home News

‘Handball it off’: Why advisers should be working with external experts

An aged care specialist financial adviser has suggested that advisers need to be more open to external service providers and accept that they “don’t have to be the expert” in everything.

by Shy-ann Arkinstall
April 8, 2025
in News
Reading Time: 4 mins read
Share on FacebookShare on Twitter

With a number of changes to the Aged Care Act set to take effect from 1 July, independent financial adviser Nathan Fradley said that, for those not regularly operating in the aged care space, they need to consider either upskilling or referring out.

As a specialist in aged care advice, Fradley suggested that, while not strictly necessary, gaining accreditation through a provider, such as Aged Care Steps, is a valuable step to enhancing understanding in this space.

X

“But, if you’re not going to do it regularly, when this kind of work comes along, the residential care side at least, build some connections with advisers that do. Handball it off. Create that great experience for your client,” Fradley said on The ifa Show.

While he said that advisers should still make an effort to understand the aged care space, Fradley also recommended bringing in external providers, such as Aged Care Ready or Mercer Care, to ensure the client is getting the best possible care and advice.

“You don’t have to be the expert in what care they need, but if you can get someone to help you ascertain what care they do need, what’s available privately, what’s available with the subsidy, then you can help the financial aspect about the funding of that care,” he said.

“You can have conversations with them about, do they move in with the kids, do a granny flat arrangement, do they downsize and go into a retirement village to free up money to spend more on private care?

“If residential care is not a thing now, when? What are the triggers and how are we going to put an eye to funding it? And that’s what planning is all about. It’s the preparation.”

Although navigating the changes to the aged care system will likely be a challenge, Fradley said that they also put the onus back on the individual and there is “huge opportunity” for advisers to assist their clients through the process.

“It’s the same thing we do with estate planning, the same thing we do with many other areas where we work with external professionals in the same way. How do you fund it? That’s where we come in and help – unless you’ve got the skills to start diving into some of it,” he said.

“But even then, placement services and all that kind of stuff, that’s not a financial adviser’s game. That’s where you work with externals.”

This position, Fradley explained, is an extension of his belief that advisers should be specialising and niching their client type in order to improve outcomes for clients.

“I’m a massive believer in working with the people you want to work with, in niching. And I’m not talking about, I only do SMSFs. It’s working with the kinds of clients, the kinds of people that you get along with, that you love helping. So, yeah, I’m a big advocate of specialisation with varying degrees,” he said.

“You can be a generalist, but still niche. I think that means that you are better placed to help the people that you help regularly because you know them intrinsically.

“And those that you don’t work with regularly, you’re not scrambling around to do 90 per cent of a job, you’re sending it to someone who can do 110 per cent of the job.”

To hear more from Nathan Fradley, tune in here.

Tags: Advisers

Related Posts

Image/Financial Services Council

Legislative fix for drafting error vital to avoid more adviser losses: FSC

by Keith Ford
November 12, 2025
0

The Financial Services Council has warned that unless an omnibus bill is passed before 1 January 2026, an “inadvertent drafting...

Clearer boundaries between different levels of support needed to help client outcomes

by Alex Driscoll
November 12, 2025
0

Touching on this issue on the ifa Show podcast, Andrew Gale and Stephen Huppert from the Actuaries Institute’s Help, Guidance...

Image: Who is Danny/stock.adobe.com

Open banking platform aims to provide advisers ‘verified financial truth’ for clients

by Keith Ford
November 12, 2025
0

Fintech platform WealthX is using its partnership with Padua to “bridge critical gaps between broking and advice” through a new...

Comments 1

  1. Anonymous says:
    7 months ago

    So he is saying we should refer to people like him?  At least he isn’t trying to hide his self interest.  For the record I believe he’s probably correct but unless he is paying for advertising why are you publishing this?

    Reply

Leave a Reply Cancel reply

Your email address will not be published. Required fields are marked *

VIEW ALL
Promoted Content

Private Credit in Transition: Governance, Growth, and the Road Ahead

Private credit is reshaping commercial real estate finance. Success now depends on collaboration, discipline, and strong governance across the market.

by Zagga
October 29, 2025
Promoted Content

Boring can be brilliant: why steady investing builds lasting wealth

Excitement sells stories, not stability. For long-term wealth, consistency and compounding matter most — proving that sometimes boring is the...

by Zagga
September 30, 2025
Promoted Content

Helping clients build wealth? Boring often works best.

Excitement drives headlines, but steady returns build wealth. Real estate private credit delivers predictable performance, even through volatility.

by Zagga
September 26, 2025
Promoted Content

Navigating Cardano Staking Rewards and Investment Risks for Australian Investors

Australian investors increasingly view Cardano (ADA) as a compelling cryptocurrency investment opportunity, particularly through staking mechanisms that generate passive income....

by Underfive
September 4, 2025

Join our newsletter

View our privacy policy, collection notice and terms and conditions to understand how we use your personal information.

Poll

This poll has closed

Do you have clients that would be impacted by the proposed Division 296 $3 million super tax?
Vote
www.ifa.com.au is a digital platform that offers daily online news, analysis, reports, and business strategy content that is specifically designed to address the issues and industry developments that are most relevant to the evolving financial planning industry in Australia. The platform is dedicated to serving advisers and is created with their needs and interests as the primary focus.

Subscribe to our newsletter

View our privacy policy, collection notice and terms and conditions to understand how we use your personal information.

About IFA

  • About
  • Advertise
  • Contact
  • Terms & Conditions
  • Privacy Collection Notice
  • Privacy Policy

Popular Topics

  • News
  • Risk
  • Opinion
  • Podcast
  • Promoted Content
  • Video
  • Profiles
  • Events

© 2025 All Rights Reserved. All content published on this site is the property of Prime Creative Media. Unauthorised reproduction is prohibited

No Results
View All Results
NEWSLETTER
  • News
  • Opinion
  • Podcast
  • Risk
  • Events
  • Video
  • Promoted Content
  • Webcasts
  • About
  • Advertise
  • Contact Us

© 2025 All Rights Reserved. All content published on this site is the property of Prime Creative Media. Unauthorised reproduction is prohibited