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Home News

Exiting InterPrac advisers could be hit with $45k runoff fees amid ASIC action

Troubled advice licensee InterPrac could be set to levy significant PI run-off fees on advisers looking to exit, while other licensees are hesitant to bring these advisers onto their books.

by Keith Ford
November 20, 2025
in News
Reading Time: 8 mins read
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Sources close to the matter speaking on condition of anonymity told ifa that InterPrac will impose a professional indemnity insurance run-off fee of as much as $45,000 on advisers who leave the licensee.

During an online town hall meeting, ifa understands that Crole, InterPrac managing director and group CEO of parent company Sequoia, told the licensee’s advisers there was nothing to worry about despite the turmoil facing the firm.

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Last week, the Australian Securities and Investments Commission (ASIC) alleged that “thousands of Australians were exposed to poor financial advice and significant risks” from the Shield Master Fund and First Guardian Master Fund through “critical oversight and compliance failures” by InterPrac.

“ASIC has commenced civil penalty proceedings in the Federal Court against Interprac for allegedly failing to ensure its former authorised representatives Venture Egg (a corporate partnership), and Rhys Reilly Pty Ltd (together, Representatives), complied with the best interests obligations and for failing to have adequate risk management systems,” ASIC said at the time.

“Together, these Representatives advised around 6,843 clients to invest around $677 million of their superannuation into Shield and First Guardian. Both funds have now collapsed, leaving people’s superannuation at risk.”

According to sources, the licensee told advisers it is in negotiations with ASIC over the lawsuit and expects the action to result in an enforceable undertaking, however projected that it could drag out for multiple years before there is a resolution.

InterPrac was also confident that the recent move from Macquarie and Netwealth to no longer accept new business from any of the licensee’s advisers would not expand to more providers.

In a statement to ifa earlier this week, an InterPrac spokesperson confirmed that it had received correspondence from Macquarie and Netwealth advising of their intention to “cease permitting new business recommendation and distribution of their products and services by InterPrac and its associated companies from mid-January 2026”.

“All existing business is unaltered,” they said.

However, any advisers who decide to leave InterPrac for a different licensee would be subject to a significant PI run-off fee, with sources telling ifa it could be as much as $45,000.

Advisers would also be subject to a seven-year lookback of their advice files, however both the lookback and the run-off fee could be waived if the advisers move to a licensee that InterPrac approved.

Since news of ASIC’s lawsuit broke, ifa understands that a number of other financial advice licensees have been inundated with inquiries and application requests from InterPrac advisers that are heading for the exits.

However, many licensees are hesitant to bring InterPrac-licensed advisers onto their books, with some refusing to entertain applications while others take a more case-by-case approach.

In a statement to ifa, an InterPrac spokesperson said: “InterPrac confirms that it held a town hall meeting with advisers at which it discussed its position and that it would be defending the allegations from ASIC. Regarding advisers, a standard offboarding procedure is in place.”

However, the spokesperson said InterPrac was unable to comment further on the specifics due to Sequoia holding its annual general meeting on Thursday morning at 10:30am AEDT.

Earlier this week, Australian Mortgage and Financial Advisers (AMAFA) managing director Keith Marshall said licensees that rebadge commercial exit charges as PI run-off cover are eroding adviser trust and falling short of basic transparency standards.

Marshall said some licensees are misrepresenting what are effectively internal cost-recovery fees by labelling them as PI run-off premiums – despite no genuine insurance cost being triggered by an adviser’s departure.

“When licensees label what is essentially a commercial recovery fee as run-off cover, it raises questions around honesty and transparency,” Marshall said.

“Advisers are expected to be open and upfront with clients, the same principle should apply to licensees.”

Fears of Dixon-like phoenixing

Sequoia will hold its annual general meeting on Thursday morning at 10:30am AEDT, with speculation mounting that Crole will potentially step down as CEO of Sequoia at the AGM.

There has also been widespread concern that Sequoia could be looking to make a move similar to E&P Financial and Dixons Advisory, in which the parent company transferred Dixons’ advisers and client to a separate licensee and then shut the firm down.

In July 2024, ASIC confirmed that about 3,280 of the 4,100 Dixon Advisory clients had, by May 2022, moved to E&P.

Additionally, the regulator explained that between 1 January 2021 and 10 May 2022, E&P appointed 39 advisers who were Dixon representatives.

The issue reared its head again in August 2024 when a Compensation Scheme of Last Resort payment prompted ASIC to cancel the AFSL of Sequoia subsidiary Libertas Financial Planning.

Sequoia had put Libertas into liquidation in May 2023, which Crole told ifa last year had nothing to do with the CSLR.

“The Libertas AFSL was no longer viable to run, and we wrote to all advisers in February 2023, more than 18 months ago giving them a reasonable notice period the AFSL would be closed in 2023 and if they wished to join another of our AFSL they could do so but under new terms of engagement where the provision of a service was commercial,” he said at the time.

“Once all advisers had transferred to a new AFSL and there were no complaints that we believed to be still open, we appointed a receiver and asked for the AFSL to be cancelled.”

A move to transition InterPrac’s advisers and shut the licensee down would have a significant impact on the rest of the financial advice sector, with the firm facing a large number of complaints relating to its authorised representatives placing thousands of clients in Shield and First Guardian to the tune of $678 million.

While it has since ended its authorisation of Ferras Merhi and his firm Venture Egg, as well as Rhys Reilly and Reilly Financial, as of the end of September InterPrac had been the subject of more than 600 AFCA complaints in the last 15 months – and 480 this financial year alone.

If InterPrac, the last licensee that was involved in the failed funds still in operation, went insolvent, the cost of any determinations would need see the broader financial advice profession cover the costs through the CSLR.

Speaking during the Sequoia AGM, Crole conceded that InterPrac does “have some blame”, indicating that the ASIC action will result in a “potential fine and there may be some restraints put on us in the form of things like an enforceable undertaking or other actions that we have to do to maintain the licence and grow the business”.

“That is expected, but what we do not expect is that InterPrac will look to close, will look to run away from its obligations,” he added.

Speaking at the FAAA Congress in Perth on Wednesday, ASIC senior executive leader, financial advice and investment management Leah Sciacca said the regulator’s powers in a situation like this very much depend on the specifics.

“It is something that we are very much alive to, but it is case-by-case specific in terms of whether there is a regulatory intervention that is open to us,” Sciacca said.

“The way that these arrangements unfold do differ as do the facts and circumstances. But it is something that we carefully consider.”

Sequoia maintains it will defend its position

Speaking during the AGM, Sequoia chair Mike Ryan said the ASIC investigation and the Netwealth and Macquarie decisions are “serious matters, and the board is treating them accordingly”.

“The litigation is not unexpected. Shield and First Guardian have been in the public domain for over a year, and ASIC has devoted substantial resources to its investigation. In that context, formal proceedings reflect the work already undertaken, not any new development,” Ryan said.

“We will defend our position confidently and based on the facts. At the same time, our responsibility is to pursue outcomes that are sensible, commercial, and in the best interests of clients, advisers, shareholders, and staff.

“Regarding Netwealth and Macquarie who have recently advised they will withdraw platform access for InterPrac advisers early in the new year. These decisions relate to the AFSLs they choose to partner with. We are engaging directly with both groups and are working closely with advisers to ensure seamless continuity for clients.”

He said the business continues to perform strongly “despite the external issues”.

“Good governance remains central to how we operate. We have strengthened governance with the establishment of our new AFSL Governance Committee led by Danielle Press,” Ryan said.

“These issues will take time to work through, but the board remains confident in our people, our governance, and the group’s direction.”

Crole said that the InterPrac business had “without a doubt” been impacted by the Shield and First Guardian exposure.

“The adviser network is, to some degree, nervous,” he said.

“Nobody likes having an ASIC investigation. Nobody likes Netwealth or Macquarie restricting access for new business. They are not restricting business in any regard for existing business.

“We have about $1.3 billion of funds under management at Netwealth, the ongoing service fees and the ongoing support continues, and we have about $1 billion dollars of funds under advice and management.”

Crole also acknowledged that the “brand is damaged” and that the firm expects to see adviser losses.

“In my conversations with the advisers, they don’t want to go anywhere. They love us. They believe that our compliance regime is very, very strong. They believe that the support they get from our staff, the support they get from our state managers, is at the at the top end,” he said.

“What’s happening is, in the media, in the competitive market, is the noise is just so loud, the fear campaigns that are coming at our client base, our advisers, is very loud. So, it’s very challenging for them to just say, ‘Look, we’re just going to stay’. Most of them will, but there’s no doubt we will see some adviser losses … over the next 12 to 18 months.”

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Comments 17

  1. Anonymous says:
    3 weeks ago

    Can a licensee that cannot get PI insurance ask for PI Run Off Cover? Can a licensee that ASIC is looking to shut down ask for PI Run Off Cover? Just be honest for a change and call it an exit fee. I would love to see the certificate of currency as evidence that they even have it in place.

    Reply
  2. The BigMan says:
    3 weeks ago

    What a load of codswallop!
    Interprac introduced run off cover last year by email, no due notice. Interprac are also rumoured to know about their issues, which lets be honest are self inflicted, back in 2023.
    This appears to be nothing more than a poor attempt of restraint of trade for advisers who no longer want to be associated with Intrerprac and co.
    The advisers need to see who they are paying the insurance to, and also what exactly they are paying for, then get some good legal advice.
    The actions of the individuals that have allowed this to happen should take the blame and hang their heads in shame!

    Reply
  3. steve says:
    3 weeks ago

    Thank god for Pat Conaghan.. about time someone of substance called out the one entity who could have stopped it all.. ASIC. Where were they in 2019 when complaints first started coming in? Why do they still allow Responsible Entities to regulate their own funds? Why is cold calling on financial products still tolerated? Sure, InterPrac has its failings. But why are they in that position in the first place?

    Reply
  4. Proof: AFSLs are dinosaurs says:
    3 weeks ago

    We do not need a licensee. We’re big boys, now (ok, and girls, too)

    Reply
  5. Hish says:
    3 weeks ago

    What a joke of a licensee. You allowed one adviser to write 6,000 SOAs in two to three years, and you call yourself a strong compliance operation? This is beyond absurd. This is a sinking ship, and my advice to advisers is to run as soon as possible, and the reputational damage will be tremendous.
    It’s time to shut this unethical licensee down for good, and I hope you’ll do the right thing, ASIC, and not capitulate under pressure.
    If you’re looking for a new licensee, please contact Spark Financial Group or Mint Financial Solutions in Oakleigh for your licensing needs!
    If you are an adviser with InterPrac, it’s time to get out! ASAP.

    Reply
  6. Anonymous says:
    3 weeks ago

    The run-off cover is just an exit fee. It is designed to penalise advisers who leave. It would be worth knowing what entity that fee will be payable to. If it is not Interprac then the money will be protected from any claims.

    Reply
  7. Elle Jay says:
    3 weeks ago

    When Garry Crole addresses an AGM, I imagine that Benny Hill music plays in the background.

    Reply
    • Anonymous says:
      3 weeks ago

      Benny Hill had standards

      Reply
  8. Anonymous says:
    3 weeks ago

    Questions need to be asked like why did the compliance team ignore many adviser who ran an MDA off a spreadsheet but were bringing in good money to the licensee? Do emails exist on this? I think they do

    Were Interprac staff doing work for Practices and getting paid under the lapp?

    Why are Interprac staff transferred to the parent company?

    ARe the rumours true that an authority representative of Interprac has a criminal record for a disgusting crime?

    Did libertas set-up to fail

    Reply
  9. Anonymous says:
    3 weeks ago

    That fee to departing advisers may be a breach of contract.

    Reply
  10. I am not a lawyer BUT says:
    3 weeks ago

    Interprac advisers – please Google B2B Unfair Contract Terms Legislation. Please come together and fight this nonsense, Interprac cannot unilaterally change contract terms without the benefit for all parties. Interprac knew this was coming for several years which means introducing this as an exit condition through an email last year knowing this is coming fails the test. Also, Interprac did not offer a choice – they just said here you go and if you don’t like it, leave which fails the test again. Adviser did not sign in agreement, they were told and the assumption of agreement is not enough.

    Reply
  11. Mr G says:
    3 weeks ago

    Another example of why the licensee system doesn’t work.

    Reply
  12. Anonymous says:
    3 weeks ago

    What are the legalities of Licensees charging these (exit) fees in anycase?

    Reply
  13. Anon says:
    3 weeks ago

    Interpac Advisers are forming a class action to recoup the PI run off being charged as the money is being added to the Interprac balance sheet and not paying PI.
    PI renewal in Jan 2026 will unlikely be accepted by the insurer given the impending ASIC fines and likely closing on Interprac.
    The run of cover is illogical as any claims relating to advise are covered by the policy in place when the error or omission occurs. Departing Interprac advisers are covered by the PI policy at Interprac at the time they are at Interprac. Once they move licensee the new policy covers acts and advice at the new licensee.
    This is Gary Crole trying to get money dishonestly from advisers. It is despicable and disingenuous.

    Reply
    • Ben Dover says:
      3 weeks ago

      Sorry no the PI cover affected is at time of claim made.
      So if an Adviser left Interprac to a new AFSL and then a new complaint claim is made, which could be based on past Advice work at Interprac. Then the claim is on the new AFSL PI cover.

      On another note – If Interprac cannot get PI cover going forward, then the AFSL cannot operate.
      Is that a forced Phoenix operation ?

      Reply
      • Anonymous says:
        3 weeks ago

        No ben dover that is not true, its time of advice not time of claim

        Reply
    • anon says:
      3 weeks ago

      sounds like they have moved on from bullying clients who dared to complain and trustees who must compensate everyone to now bully advisers to pay.

      Reply

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