X
  • About
  • Advertise
  • Contact
Get the latest news! Subscribe to the ifa bulletin
  • News
  • Opinion
  • Podcast
  • Risk
  • Events
  • Video
  • Promoted Content
  • Webcasts
No Results
View All Results
  • News
  • Opinion
  • Podcast
  • Risk
  • Events
  • Video
  • Promoted Content
  • Webcasts
No Results
View All Results
No Results
View All Results
Home News

Adviser reputation ‘back to square one’

The Senate inquiry into ASIC and CBA, and subsequent debate, have been a “body blow” to the financial advice industry in terms of trust and reputation, says Financial Services Council chief executive John Brogden.

by Tim Stewart and Scott Hodder
July 31, 2014
in News
Reading Time: 2 mins read
Share on FacebookShare on Twitter

Speaking at the launch of the FSC/DST CEO Survey in Sydney yesterday, Mr Brogden said the Senate committee report was the “most significant negative finding” since the collapse of Storm Financial in 2009.

“I feel we are back to square one in terms of reputation and trust for advisers, and there is no doubt for the honest and hardworking advisers that this was a body blow for them,” said Mr Brogden.

X

However, he was quick to point out that the misconduct by CBA advisers occurred before the FOFA regulations had been put in place.

“We do need to give FOFA a chance to do what it is meant to do, and we do need to move on the education issues,” said Mr Brogden.

The requirements contained within the FOFA regulations are “worlds apart” from the former requirement in the Corporations Act to merely provide ‘appropriate advice’, he said.

But the biggest challenge for the advice industry will be to build the right culture, said Mr Brogden.

“You can legislate until the cows come home and you can require educational standards, but what needs to be developed is a culture. You need a cultural shift,” he said.

Asked whether there are other “ticking timebombs” in the industry, Mr Brogden said ASIC will be “out there looking for [them], as they should be”.

“ASIC will rev up its investigations and that will deal with the rogues in the marketplace, but the only way we will establish a genuine culture of trust is [by getting] the culture right,” said Mr Brogden.

“We are in a new world, there is no doubt about that. We are in a new world, but as we left the old world we got dragged back in by a few scandals,” he said.

Related Posts

Image/Financial Services Council

Legislative fix for drafting error vital to avoid more adviser losses: FSC

by Keith Ford
November 12, 2025
0

The Financial Services Council has warned that unless an omnibus bill is passed before 1 January 2026, an “inadvertent drafting...

Clearer boundaries between different levels of support needed to help client outcomes

by Alex Driscoll
November 12, 2025
0

Touching on this issue on the ifa Show podcast, Andrew Gale and Stephen Huppert from the Actuaries Institute’s Help, Guidance...

Image: Who is Danny/stock.adobe.com

Open banking platform aims to provide advisers ‘verified financial truth’ for clients

by Keith Ford
November 12, 2025
0

Fintech platform WealthX is using its partnership with Padua to “bridge critical gaps between broking and advice” through a new...

Comments 7

  1. Peter wallace says:
    11 years ago

    You got it ,The corporations act has been there for a long time and fraudulant activities occured because the reqiurements of giving advice and making switches were not adhered to.Dishonest conduct outside the financial industry results in fines and jail time .Dishonest conduct within the industry results in being dismissed from the industry ,But the adviser still gets to keep the money he or she earned and can still walk free.Clearly to me the authorities are more concerned in protecting the industies reputation rather than the general public interests.There are happily retired advisers living on money they illegally recieved,but as far as ASIC is concerened as long as they are out of the industry that is good enough for them.This is not good enough for the public ,The implications for criminals inside the industry is very different to that of that of criminals in the outside world.

    Reply
  2. Sharyn says:
    11 years ago

    There is no doubt that there is a level of stigma & distrust attached to the Financial Services industry, but at the same time as these articles go to print, brilliant work is being done by Susie Munro at The Goodplan Project http://youtu.be/zdFaOGGEHOA in getting positive client stories documented and published. If you also want to make positive change instead of whining about how tough you’ve got it, get involved!

    Reply
  3. chris k says:
    11 years ago

    100% Alison, and you will hardly hear that from John Brogden – the culprits in the cba boardroom are his high pee paying members!

    Reply
  4. Alison Burke says:
    11 years ago

    Once again it is frustrating that no one is pointing the finger at management with their sales culture.

    Reply
  5. chris k says:
    11 years ago

    I agree Craig but you can hardly accuse IFA of not being pro adviser. This is one of the few webistes that has pointed out the bias at the ABC and Fairfax. CBA is to blame for this mess, not the industry media

    Reply
  6. Craig says:
    11 years ago

    The relentless and persistent focus of the industry media and general media regarding the financial advice sector appears to be so unbalanced when compared to focus on unscrupulous and “rogue” professionals that operate daily within the legal, medical, accounting, or education space….all of which require equal or perhaps even greater responsibility. It seems incredible to me that more media focus is rarely committed to possible bonuses, kickbacks or financial incentives that may or may not be provided to the medical and pharmaceutical profession.Are consumers also entitled to clarity around a best interest duty in this space or is it simply because the “perceived” level of trust within these professions, results in less scrutiny ?
    It is certainly time to allow the financial services sector some time and space away from the negative spotlight and for the media attention and reporting to be more balanced and less biased.

    Reply
  7. FairGoFred says:
    11 years ago

    Get the culture right within the bank owned businesses and you fix 85% of the industry, right? What is ASIC waiting for?

    Reply

Leave a Reply Cancel reply

Your email address will not be published. Required fields are marked *

VIEW ALL
Promoted Content

Private Credit in Transition: Governance, Growth, and the Road Ahead

Private credit is reshaping commercial real estate finance. Success now depends on collaboration, discipline, and strong governance across the market.

by Zagga
October 29, 2025
Promoted Content

Boring can be brilliant: why steady investing builds lasting wealth

Excitement sells stories, not stability. For long-term wealth, consistency and compounding matter most — proving that sometimes boring is the...

by Zagga
September 30, 2025
Promoted Content

Helping clients build wealth? Boring often works best.

Excitement drives headlines, but steady returns build wealth. Real estate private credit delivers predictable performance, even through volatility.

by Zagga
September 26, 2025
Promoted Content

Navigating Cardano Staking Rewards and Investment Risks for Australian Investors

Australian investors increasingly view Cardano (ADA) as a compelling cryptocurrency investment opportunity, particularly through staking mechanisms that generate passive income....

by Underfive
September 4, 2025

Join our newsletter

View our privacy policy, collection notice and terms and conditions to understand how we use your personal information.

Poll

This poll has closed

Do you have clients that would be impacted by the proposed Division 296 $3 million super tax?
Vote
www.ifa.com.au is a digital platform that offers daily online news, analysis, reports, and business strategy content that is specifically designed to address the issues and industry developments that are most relevant to the evolving financial planning industry in Australia. The platform is dedicated to serving advisers and is created with their needs and interests as the primary focus.

Subscribe to our newsletter

View our privacy policy, collection notice and terms and conditions to understand how we use your personal information.

About IFA

  • About
  • Advertise
  • Contact
  • Terms & Conditions
  • Privacy Collection Notice
  • Privacy Policy

Popular Topics

  • News
  • Risk
  • Opinion
  • Podcast
  • Promoted Content
  • Video
  • Profiles
  • Events

© 2025 All Rights Reserved. All content published on this site is the property of Prime Creative Media. Unauthorised reproduction is prohibited

No Results
View All Results
NEWSLETTER
  • News
  • Opinion
  • Podcast
  • Risk
  • Events
  • Video
  • Promoted Content
  • Webcasts
  • About
  • Advertise
  • Contact Us

© 2025 All Rights Reserved. All content published on this site is the property of Prime Creative Media. Unauthorised reproduction is prohibited