The pro bono service, which includes general and personal advice, is available to both clients and members of the general public who have had a major financial or personal loss from the bushfires, AMP said in a statement.
AMP said it has also put together a disaster relief package for its clients impacted by the bushfires, including:
- Waiving of certain bank fees for customers requiring urgent access to their funds;
- Temporarily postponing home loan repayments or extending the term of a loan;
- If the ATO has assessed that a customer is eligible on compassionate grounds, releasing superannuation funds early to help with medical and other expenses; and
- A one-off, three-month waiver from paying AMP life, total and permanent disability, trauma, income protection and business expenses insurance premiums.
Further, the AMP Foundation revealed it is offering financial assistance to all involved rural fire brigades where employees and advisers volunteer.
AMP Australia chief executive Alex Wade said the initiative will help individuals and families on their road to recovery.
“We have advisers in local communities across many of the impacted areas who would like to help people get back on their feet,” Mr Wade said.
“AMP has a long history of supporting Australians through tough times and we’ll help those affected by this disaster however we can.”
Deja vu. No plan fee, collect revenue from AMP platform and insurance commission. The more things change the more they stay the same
AMP is helping as they have done before in history there is a lot of negativity from dodgy financial advisers END
…and a lot of ignorant commentary from rank amateurs Gaz. Keep up your posts, they are getting more amusing. When the final disaster happens at AMP I will re-post all your narrative – with your name of course. Feeling very sorry for share holders. You should become one!
Why doesn’t AMP support its adviser instead – they are the ones to whom AMP owe their help…hypocrite thy name in AMP
The same standards apply to paid advice as to pro bono so who will be giving this pro bono advice?
a) Advisers from the group of hundreds who have/will be terminated soon?
b) Advisers from the dozens of practices who triggered BOLR pre 8 August, have been stitched up and are trying to get out.
A client relationship with a or b will be short lived. So who else?
c) The remaining traumatised Advisers?
Memo to AMP marketing department to change the following statement – “AMP has a long history of supporting Australians through tough times and we’ll help those affected by this disaster however we can.” Replace with the truth – AMP has a long history of charging client fees for no service, allegedly lying to regulators, charging fees to dead clients, retaining valued clients in higher fee products instead of transferring to less expensive products and promoting a culture of greed and profit above all else.
NO! not allowed. thanks crims.
Whilst telling the advisers who are losing their houses that they can call a counselling service to deal with their mental health problems – it’s all about marketing.
Pity AMP don’t come up with a relief package for the customers and advisers that they have ripped off recently
I agree. It will be a recommendation to take out AMP Super and life insurance just in case the client dies in the next bushfires. If the client is REALLY unlucky they will get offered a place in the AMP Horizons Acadamy. Following this they will get offered the purchase of a client base at 4 times revenue that they can sell back to AMP at any time under the BOLR terms.
SOA recommendation: “I recommend you rollover your super to AMP. This will assist you in getting back on your feet after the bushfires destroyed your home”.
Ambulance Chasing at its finest, not going to fix the sins f the past.