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Home News

Advisers unsatisfied with major administration platforms

New research from Adviser Ratings has found financial advisers are more satisfied with smaller, more agile administration platforms than the larger incumbents.

by Reporter
July 10, 2018
in News
Reading Time: 1 min read
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The company’s 2018 Financial Advice Landscape Report found that advisers are “demanding more from administration platforms, planning software and investment research vendors” in order to cope with growing disruption to the industry.

“Technology and investment research providers to financial advisers are on notice to better serve their clients,” said Adviser Ratings managing director Angus Woods.

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According to the report, major providers received poor ratings while “agile players responding to needed product and service enhancements”, such as Netwealth, Hub24 and AdviserNETgain, received a great deal of praise.

“Our survey clearly shows a high level of dissatisfaction with many technology players, at a time when advisers are facing other cost pressures, particularly in the areas of education and compliance,” Mr Woods said.

“Advisers are looking for more technological and phone support from platforms and planning software to free up their time and provide compliant end-to-end solutions to achieve this. In addition, with increased adviser mobility between licensees and the growth in social media, advisers are becoming more influenced by their peers’ opinion when selecting a new platform or software solution.”

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Comments 3

  1. Anonymous says:
    7 years ago

    Seriously what a poor piece of research, we are always attracted to the new shiny thing, wait a year or two we advisers will then shift again to the u beaut new girl on the block !! You should be looking what types of advisers, what types of businesses, what types of advice ( I assume MA capability running hot) This type of poor research is just plain dangerous, smells like an advertorial. Anyway i’m off to look for cash options on platforms that pay interest ! i

    Reply
  2. Dave says:
    7 years ago

    Another piece of conflicted data from a reporting agency that has a conflict of interest and licenced under another AFSL

    Really IFA you should do some investigative journalism instead of taking the cash and printing articles like this from a company that is clearly in this for the money

    Reply
  3. Anonymous says:
    7 years ago

    there is very little we are satisfied about in the industry. it is in utter shambles

    Reply

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