1,559 Shield, First Guardian complaints – AFCA says there should be more
Speaking at the FAAA Congress in Perth last week, Australian Financial Complaints Authority (AFCA) lead ombudsman, investments and advice, Shail Singh, revealed that Shield and First Guardian investors had lodged a total of 1,559 complaints as of 10 November. While Financial Advice Association Australia (FAAA) general manager policy, advocacy and standards Phil Anderson described this as a “very big number”, Singh responded that given there...
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