X
  • About
  • Advertise
  • Contact
Get the latest news! Subscribe to the ifa bulletin
  • News
  • Opinion
  • Podcast
  • Risk
  • Events
  • Video
  • Promoted Content
  • Webcasts
No Results
View All Results
  • News
  • Opinion
  • Podcast
  • Risk
  • Events
  • Video
  • Promoted Content
  • Webcasts
No Results
View All Results
No Results
View All Results
Home News

1.3m Australians seeking advice, cost still a barrier

New research has found that more than a million Australians plan to seek an adviser in the next two years, but cost barriers remain high.

by Keith Ford
March 8, 2024
in News
Reading Time: 3 mins read
Share on FacebookShare on Twitter

In the 16th edition of its Financial Advice Report, financial services industry research firm Investment Trends found that there are 11.8 million Australians with unmet financial advice needs, yet many are not even planning to seek advice.

Among this pool, Investment Trends said the 1.3 million that plan to seek an adviser in the next two years are “potential adviser clients”, while there are 9.1 million with needs that don’t plan to seek the help of a professional adviser.

X

The main areas that consumers would like to receive financial advice from, but are not currently, include investment strategy (31 per cent), longevity risk (27 per cent), and growing their superannuation (24 per cent).

According to the report, cost is a persistent barrier to seeking advice, with those unadvised (and with unmet advice needs) most often citing high (41 per cent) or unclear (30 per cent) costs as barriers to entry.

“In contrast, the value of advice is well perceived with more than 80 per cent of unadvised Australians seeing benefits in receiving financial advice,” said Dr Irene Guiamatsia, head of research at Investment Trends.

“Australians who engage with an adviser state they feel significantly more confident in their overall financial wellbeing (61 per cent agree) – demonstrating the meaningful impact advice can deliver to people who are able to access.”

Despite unadvised Australians understanding the benefits that come along with financial advice, the average that they would be willing to pay to receive help with each one of their unmet advice needs was just $570.

On an average basis, Investment Trends said, the purchase of an investment property is the single topic people are willing to pay the most to receive assistance at $800.

Interestingly, the report found that potential adviser clients would pay a lot more for help to start a retirement income stream, at $800, compared with $580 for all unadvised with needs.

“These findings further highlight the necessity to address the cost barrier, three in four unadvised with needs state tax-deductible advice fees would be a likely incentive to seek advice – increasing to 85 per cent among potential adviser clients,” added Dr Guiamatsia.

The ATO recently released a draft taxation determination on the deductibility of advice fees that went some way to clarifying the way that advice fees can be deducted from tax, however, it is still limited to advice relating to managing a client’s tax affairs.

Digital advice

Among the 9.1 million Australians who have unmet advice needs but don’t intend to seek advice in the near future, 38 per cent said they would turn to digital advice tools when seeking advice.

This means that roughly 3.3 million Australians could see some of their advice gaps fulfilled, “if the right digital solution came along”.

In terms of specific features in a digital advice offering, the most common types of tools already used by unadvised adults are budget planners (54 per cent), retirement needs projectors (46 per cent), and super contributions calculators (46 per cent) – where all three also received the highest in demand.

“Appetite for digital advice naturally increases as the amount they are willing to pay reduces. We estimate 750,000 potential adviser clients (58 per cent) would use digital tools at a calibrated cost of $320,” said Dr Guiamatsia.

Related Posts

Image: ergign/stock.adobe.com

InterPrac to defend ASIC claims over ‘external investment product failure’

by Keith Ford
November 14, 2025
4

Following the Australian Securities and Investments Commission’s (ASIC) announcement that it had commenced civil proceedings against InterPrac Financial Planning, ASX-listed...

Image: Benjamin Crone/stock.adobe.com

Banned licensee under fire over $114m of investments in Shield

by Keith Ford
November 14, 2025
2

The Australian Securities and Investments Commission (ASIC) has sought leave to commence proceedings that allege MWL operated a business model,...

brain

Emotional intelligence remains a vital skill for the modern adviser

by Alex Driscoll
November 14, 2025
0

Financial advice, more so than other wealth management professions, relies deeply on a well-functioning and collaborative relationship between professional and...

Comments 3

  1. Canberra Morons triple costs says:
    2 years ago

    Yep and if Canberra ever reduced the BS Red Tape costs by 75% of the useless Canberra rubbish, then Real Advice could be delivered for $800 to many more Australians, by REAL ADVISERS.
    It’s not that hard Canberra.
    But corrupt Pollies and Regulatory Capture Corrupted Regulators will only ever serve the Banks, Life Co’s and Industry Super into ways to FLOG PRODUCT.
    Unfortunately Corrupted Canberra has NO interest in Real Advice as that doesn’t sell enough Products.

    Reply
    • Sara Lee says:
      2 years ago

      Cue the newly coined qualified advisers to help sell more product…

      The Sara Lee red tape factory layer upon layer upon layer has never been more alive and well in Canberra than right now…!

      Reply
    • Anonymous says:
      2 years ago

      Poor comment from a supposed professional adviser advocating face to face. This is probably one of the issues that needs addressing before someone seeks advice. 

      Reply

Leave a Reply Cancel reply

Your email address will not be published. Required fields are marked *

VIEW ALL
Promoted Content

Private Credit in Transition: Governance, Growth, and the Road Ahead

Private credit is reshaping commercial real estate finance. Success now depends on collaboration, discipline, and strong governance across the market.

by Zagga
October 29, 2025
Promoted Content

Boring can be brilliant: why steady investing builds lasting wealth

Excitement sells stories, not stability. For long-term wealth, consistency and compounding matter most — proving that sometimes boring is the...

by Zagga
September 30, 2025
Promoted Content

Helping clients build wealth? Boring often works best.

Excitement drives headlines, but steady returns build wealth. Real estate private credit delivers predictable performance, even through volatility.

by Zagga
September 26, 2025
Promoted Content

Navigating Cardano Staking Rewards and Investment Risks for Australian Investors

Australian investors increasingly view Cardano (ADA) as a compelling cryptocurrency investment opportunity, particularly through staking mechanisms that generate passive income....

by Underfive
September 4, 2025

Join our newsletter

View our privacy policy, collection notice and terms and conditions to understand how we use your personal information.

Poll

This poll has closed

Do you have clients that would be impacted by the proposed Division 296 $3 million super tax?
Vote
www.ifa.com.au is a digital platform that offers daily online news, analysis, reports, and business strategy content that is specifically designed to address the issues and industry developments that are most relevant to the evolving financial planning industry in Australia. The platform is dedicated to serving advisers and is created with their needs and interests as the primary focus.

Subscribe to our newsletter

View our privacy policy, collection notice and terms and conditions to understand how we use your personal information.

About IFA

  • About
  • Advertise
  • Contact
  • Terms & Conditions
  • Privacy Collection Notice
  • Privacy Policy

Popular Topics

  • News
  • Risk
  • Opinion
  • Podcast
  • Promoted Content
  • Video
  • Profiles
  • Events

© 2025 All Rights Reserved. All content published on this site is the property of Prime Creative Media. Unauthorised reproduction is prohibited

No Results
View All Results
NEWSLETTER
  • News
  • Opinion
  • Podcast
  • Risk
  • Events
  • Video
  • Promoted Content
  • Webcasts
  • About
  • Advertise
  • Contact Us

© 2025 All Rights Reserved. All content published on this site is the property of Prime Creative Media. Unauthorised reproduction is prohibited