AIA appoints new chief risk officer

AIA Australia has announced Susan Looi as the latest addition to its executive team.

With a background in in domestic and international financial services, Looi brings over 25 years of experience to the chief risk officer role, including working with Australian and overseas regulators and boards, and spanning insurance/reinsurance, superannuation and banking.

Before joining AIA, Looi held positions in executive leadership across risk management, sales actuarial and strategy at ANZ Banking Group, the Reinsurance Group of America and Zurich Insurance Group.

She served as a committee member of the Risk Management Association and was formerly chair of the risk management committee of the Actuaries Institute of Australia. She holds an international CERA Chartered Enterprise Risk Actuary designation.

Speaking on her appointment, Looi stated she was “thrilled” to be a member of the AIA executive team: “I’m excited to join leading life and health insurer AIA Australia, with its depth of talent and a vision that resonates deeply.”

“Over the last few weeks, I’ve witnessed how AIA Australia is dedicated to helping Australians live healthier, longer, better lives. I’m looking forward to helping AIA Australia deliver on its commitment to improve the health and wellbeing of the nation,” she added.

AIA Australia chief executive Damien Mu congratulated Looi, saying she brings valuable knowledge and experience to the role.

“I’m delighted to have Susan Looi join the AIA Australia family as our new chief risk officer. Susan plays a pivotal role in safeguarding our risks and empowers her teams to make a positive difference,” Mu said.

“With her valued knowledge and expertise, Susan will provide critical support and leadership, as we pursue our vision for Australia to be the healthiest and best protected nation in the world.”