ANZ announces group insurance innovation roadshow
ANZ has launched its OnePath Group Insurance innovation roadshow to demonstrate the improvements it is making in client experience.
The roadshow is being held in state capitals to highlight a range of enhancements for clients as a result of ongoing investment and innovation in areas such as product, underwriting, analytics, and mental and health and wellbeing, ANZ said in a statement.
Further, the event also featured the rollout of phase two of the Group Portal, which launched an underwriting status enquiry and reporting, and extending access to brokers and financial advisers.
Phase one involved the rollout of claims status and reporting for trustees, administrators and members.
OnePath head of insurance Gerard Kerr said ANZ is excited to showcase our new improvements for group insurance clients and how it’s responding to their feedback to develop solutions for the future.
“We’re also planning further enhancements as part of the OnePath innovation roadmap which will see improvements in the analytics of claims and underwriting data, data exchange with funds and the simplification of processes to support budget changes,” Mr Kerr said.
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