Trust and consumer protections core for Life Code review: CALI
Council of Australian Life Insurers (CALI) chief executive Christine Cupitt said the review was an important opportunity to hear a broad range...
Council of Australian Life Insurers (CALI) chief executive Christine Cupitt said the review was an important opportunity to hear a broad range...
The changes include the launch of the TPD Support Option, which alters how certain TPD claims are paid, and amendments...
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Excitement sells stories, not stability. For long-term wealth, consistency and compounding matter most — proving that sometimes boring is the...
Awesome result, Roger, and typical of the role of a dedicated adviser. Society, the media and particularly politicians have no idea of the great work we perform!
Today’s value of Risk Advice story.
Client diagnosed w prostate cancer.
Adviser checks client Trauma & IP policies.
Trauma looks payable
IP advance payment for 6 months because diagnosed looks payable.
Adviser calls Insurer to commence claim process.
Insurer advises $120,000 trauma claim looks straightforward.
Insurer advises IP advance trauma payment n/a as policy does not include this feature.
Adviser emails Insurer original 2012 policy schedules & PDS with relevant sections highlighted.
Insurer admits error.
Client $160,000 better off than if contacted Insurer personally.
Simple really, the insurance institutions stop flogging cheap rubbish phone / internet Life insurance and go back to properly underwritten policies via advisers. That way adviser will always help clients at claim time.
Pity it wont happen.