X
  • About
  • Advertise
  • Contact
Get the latest news! Subscribe to the ifa bulletin
  • News
  • Opinion
  • Podcast
  • Risk
  • Events
  • Video
  • Promoted Content
  • Webcasts
No Results
View All Results
  • News
  • Opinion
  • Podcast
  • Risk
  • Events
  • Video
  • Promoted Content
  • Webcasts
No Results
View All Results
No Results
View All Results
Home News

Cost disconnect impacting access to advice: Report

Australian consumers understand the value of advice; however, cost remains a significant barrier to accessing advice.

by Keith Ford
June 28, 2024
in News
Reading Time: 3 mins read
Share on FacebookShare on Twitter

According to the latest Adviser Ratings Australian Financial Advice Landscape report, more than two-thirds (68 per cent) of Australians see the benefit of having a professional financial adviser.

However, not only are consumers only willing to pay an average of $911 for advice from a professional financial adviser, but this number drops even further for those who don’t currently have a financial adviser. This cohort is only willing to pay an average $553, which is a drop from $651 in 2022.

X

As the report points out, despite what consumers are willing to pay, just 6 per cent of advisers have fees for new clients under $1,500.

Only 8 per cent of consumers surveyed said they would pay between $1,000 and $2,500, while 6 per cent were willing to go above that figure.

“In Australia, there is a population of approximately 10.5 million unadvised consumers,” the report said.

“Of those 10.5 million, only 24 per cent of them are considering obtaining an adviser in the future (almost 2.3 million). If we take into account consumers who can afford the cost of an adviser, this number decreases to 1.5 million.”

That figure of 24 per cent is up from 20 per cent in 2022, which shows a significant increase in demand that is “not translating into higher numbers of advised Australians”.

“There are two major reasons for this,” the report said.

“The first is a shortage of advisers after a strong exodus from the industry in recent years. The second is that most people can’t afford or are unwilling to pay the average adviser fee.

“As a result, the proportion of Australians who use a financial adviser remains little changed from the prior year at 10.4 per cent, a slight uptick from last year.”

While the report noted that this is not a large improvement from last year, it does represent the first increase in the number of advised Australians since before the financial services royal commission.

According to Adviser Ratings, in 2019, the advised population made up 13.9 per cent of Australians, which fell consistently to 10.1 per cent in 2022 before flattening at 10 per cent last year. Even though the growth in 2024 is small, it marks an important reversal of this long-term trend.

Unsurprisingly, younger Australians are less likely to be advised, with just 2 per cent of those aged 21–34 engaging with a financial adviser. This increases to 7 per cent for those aged 35–44, 13 per cent for 45–54, and 16 per cent for those 65 and over. The pre-retiree age group (55-64), also unsurprisingly, topped the results at 22 per cent.

Adding to the value of advice, the report also found that advised consumers see themselves as more financially literate than unadvised consumers.

“In 2024, advised individuals also demonstrate more confidence in their finances for the next 12 months. Conversely, the unadvised group displays lower confidence levels, with 27 per cent feeling not at all confident about their financial future,” it said.

Related Posts

As BOA embraces crypto, Australian advisers still have some doubts

by Alex Driscoll
January 13, 2026
0

On 5 January, the Bank of America (BOA) officially allowed its advisers to recommend crypto currencies where appropriate to clients, specifically the...

Image: chiew/stock.adobe.com

AI regulatory landscape to get tougher in 2026

by Keith Ford
January 13, 2026
0

According to Holley Nethercote lawyer Tali Borowick, the lessons from 2025 paint a picture of stricter compliance obligations moving forward...

Finances the top of Australians’ new year priorities

by Alex Driscoll
January 13, 2026
0

New research commissioned by MLC and conducted by McCrindle shows 55 per cent of Australians say financial stability is their...

Leave a Reply Cancel reply

Your email address will not be published. Required fields are marked *

VIEW ALL
Promoted Content

Innovation through strategy-led guidance: Q&A with Sheshan Wickramage

What does innovation in the advice profession mean to you?  The advice profession is going through significant change and challenge, and naturally...

by Alex Driscoll
December 23, 2025
Promoted Content

Seasonal changes seem more volatile

We move through economic cycles much like we do the seasons. Like preparing for changes in temperature by carrying an...

by VanEck
December 10, 2025
Promoted Content

Mortgage-backed securities offering the home advantage

Domestic credit spreads have tightened markedly since US Liberation Day on 2 April, buoyed by US trade deal announcements between...

by VanEck
December 3, 2025
Promoted Content

Private Credit in Transition: Governance, Growth, and the Road Ahead

Private credit is reshaping commercial real estate finance. Success now depends on collaboration, discipline, and strong governance across the market.

by Zagga
October 29, 2025

Join our newsletter

View our privacy policy, collection notice and terms and conditions to understand how we use your personal information.

Poll

This poll has closed

Do you have clients that would be impacted by the proposed Division 296 $3 million super tax?
Vote
www.ifa.com.au is a digital platform that offers daily online news, analysis, reports, and business strategy content that is specifically designed to address the issues and industry developments that are most relevant to the evolving financial planning industry in Australia. The platform is dedicated to serving advisers and is created with their needs and interests as the primary focus.

Subscribe to our newsletter

View our privacy policy, collection notice and terms and conditions to understand how we use your personal information.

About IFA

  • About
  • Advertise
  • Contact
  • Terms & Conditions
  • Privacy Collection Notice
  • Privacy Policy

Popular Topics

  • News
  • Risk
  • Opinion
  • Podcast
  • Promoted Content
  • Video
  • Profiles
  • Events

© 2026 All Rights Reserved. All content published on this site is the property of Prime Creative Media. Unauthorised reproduction is prohibited

No Results
View All Results
NEWSLETTER
  • News
  • Opinion
  • Podcast
  • Risk
  • Events
  • Video
  • Promoted Content
  • Webcasts
  • About
  • Advertise
  • Contact Us

© 2026 All Rights Reserved. All content published on this site is the property of Prime Creative Media. Unauthorised reproduction is prohibited