Consumer advocate joins Sunsuper

Ms Mack was unanimously selected for the board role, following an external recruitment process.

Prior to her appointment, Ms Mack was chair of consumer advocacy group Choice and has also held directorships with the Financial Ombudsman Service and the Financial Industry Complaints Service.

Most recently, Ms Mack stepped down as the chair of ASIC’s Consumer Advisory Panel and has served on numerous other boards, government working parties and ministerial advisory committees.

Commenting on her appointment, Sunsuper chief executive Scott Hartley said Ms Mack’s acceptance of the role was a “major coup” for the industry fund and would ultimately benefit its members.

“Ms Mack’s influence in financial services and, in particular her deep understanding of consumer policy and advocacy needs, and public policy, as well as her extensive experience in leading digital transformation of business models, will perfectly complement the current board make-up,” Mr Hartley said.

“With Ms Mack’s appointment the board is perfectly positioned to support Sunsuper’s significant and growing scale, the organisation’s scope as a full-service super and retirement business for customers, as well as our ambitious strategic goals,” he said.

Editor's note: This article originally referred to Ms Mack as an "ASIC official". ifa understands Ms Mack was actually an external independent chair of an ASIC advisory panel.