The Credit and Investments Ombudsman has announced an increase in the monetary compensation limit available to complainants to $309,000.
In a statement, the CIO – formerly known as COSL – revealed it will be raising the limit applying to each claim from 1 January 2015, in line with its obligations under ASIC Regulatory Guide 139.The current monetary compensation limit for CIO claims is $280,000.“A complaint may contain more than one claim, with each claim being separately subject to the monetary compensation limit,” the statement explains.“In other words, separate claims by the same complainant will not be aggregated for the purpose of determining a maximum claim.”The CIO aims to “provide consumers with a free alternative to legal proceedings for resolving their disputes with its financial services provider (FSP) members, having regard to relevant legal principles, industry codes of practice, good industry practice and fairness in all circumstances”.
Comments powered by CComment
Is the new class of “qualified adviser” nothing more than a plucked chicken?
There’s a brief story relayed in ...
Minister Jones has backed a two-tiered advice system and the introduction of a “qualified adviser” designation for ...
The Finance Brokers Association of Australia (FBAA) has slammed the government’s willingness to welcome banks back into ...
Never miss the stories that impact the industry.
Get the latest news! Subscribe to the ifa bulletin