ASIC confirmed on Monday that CBA must publish both a written and audiovisual notice on its website and ensure that each notice appears immediately upon access to the landing page on the websites.
It’s reported that CBA breached the law on 12,119 occasions by charging higher-than-advised interest rates on business overdraft accounts.
“The requirement for CBA to notify its customers and the general public that it unlawfully overcharged interest is an important part of deterrence, along with the $7 million fine handed down by the Court,” ASIC commissioner Sean Hughes said.
“Not only does it ensure that CBA’s customers and the general public are aware of the misconduct, it sends a strong message that there is significant financial and reputational risk for failing to have the systems in place to prevent overcharging.”
As well as receiving the $7 million penalty, CBA has been ordered to provide a proposed version of the audiovisual notice to the court by 27 August.
And why shouldn’t adviser be able to do similar if they miss, say, issuing a FDS by 1-2 days?? No – ASIC would destroy the adviser and business….that’s fair??