Zurich appoints new life insurance claims head

Zurich has appointed AIA's former national group claims manager as its new head of life insurance claims.

 

Sheriff Hamza will be responsible for the overall strategic direction, policy and governance of claims for Zurich's Australian life and investments business.

Mr Hamza has more than 15 years' retail and group claims experience in Australia, and has had experience leading large claims teams and implementing quality improvement programs, Zurich said in a statement.

"Claim time is the moment of truth, when life insurers have the opportunity to honour the promise they make to policyholders and their advisers," Phil Anderson, Zurich life and investments chief operating officer, said with reference to the appointment.

"Over a number of years Zurich has been acknowledged for the equity, empathy and transparency that are the hallmarks of our life insurance claims philosophy."

Mr Hamza was also team manager at ING.

At the beginning of March, Macquarie announced that it had entered into an agreement to sell its life insurance business to Zurich.

Add comment


Security code
Refresh

Feature Video

Latest Blogs

key-budget-changes-for-businesses

Key budget changes for businesses

Peter Bembrick: Small businesses in particular should benefit from these changes, which include: Company tax rate reduction Over the next decade, the company tax rate will be reduced to...More >>
robo-advice-it-s-not-about-us

Robo-advice – it’s not about us

Duncan McPherson: Sadly, it appears that the vast majority of comments are from a developer's or competitor's perspective, with very few focusing on the customer. My concern was...More >>
regime-change-why-advice-rules-must-be-unified

Regime change: Why advice rules must be unified

Philippa Sheehan: I think most of us can agree that for all its foibles, the AFSL regime is a vast improvement on all previous attempts to regulate...More >>

Latest Comments