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FULL AGENDA

FULL AGENDA

DAY 1

30 March 2021

Networking

9.00am - 9.30am

Introduction from MC

9.30am - 9.35am

Introduction from principal partner: MLC

9.35am - 9.40am

CPD update: FASEA exam insights

professional development | regulation

9.40am - 10.10am

The countdown for the 31 December deadline for existing advisers to pass the exam is approaching. Find out how the industry is progressing in relation to the education standard reform. This session will reveal the number of advisers who have passed the exam, the percentage of those that still remain to complete it and the overall rate pass rate of your peers.

In this session, gain valuable insights into how you can best prepare for the exam, better understand education pathway options and develop a licensee CPD policy or individual adviser CPD plan that works for you.

Don’t miss out on the opportunity to hear from the CEO of FASEA as he shares:
• The structure of the exam, tips on how to best prepare for it and the common pitfalls to avoid that lead to failure
• An overview of the education pathway from the number of approved courses and how many are undertaking formal education
• CPD requirements and tips to align CPD goals to the individual adviser preventing a one size fits all approach

Stephen Glenfield

Stephen Glenfield

Chief Executive Officer, FASEA

Q&A

10.10am - 10.20am

The Adviser of the Future

10.20am - 10.50am

The idea of financial advice is moving from product to people and from money to meaning. The adviser of the future, then, is a different proposition entirely, shifting from facilitator and distributor to coach, mentor and life adviser. This evolution is redirecting the emphasis from commoditised services to high value and high margin ones.

The advice industry is undergoing a once in a generation change and many advisers are struggling with the depth and breadth of change. The question then arises, how can you prepare for this change?

In this session, David Haintz will show you why the proposition of the past won't work in the future and what the new proposition looks like - both in process and value proposition. You will learn how to move from 'below the line' to 'above the line' as well as move from 'Product to People' and from 'Money to Meaning'.

David Haintz

David Haintz

Principal, Global Adviser Alpha

Q&A

10.50am - 11.00am

Balancing the scale: The technology v compliance trade-off. 3 tips to improve your compliance efficiency & effectiveness by 3 fold in 3 months.

technology | compliance

11.00am - 11.30am

In this session, Samantha Clarke, the CEO of Advice RegTech will share her top tips for Principals, Advisers and Support Staff, to raise the effectiveness and efficiency of compliance within your AFSLs. She'll bring to life case studies for each role, on how to reduce the day-to-day burden of compliance thanks to advances in regulatory technology, using platforms like Advice RegTech's SAMI solution.

Samantha Clarke

Samantha Clarke

Co-Founder and CEO, Advice RegTech

Q&A

11.30am - 11.40am

Networking

11.40am - 12.00pm

Leading from a distance: Leadership in a remote environment

practice management | leadership

12.00pm - 12.30pm

The importance of strong leadership and flexibility was highlighted following a year of extreme volatility. As traditional supervisory relationships were brought to a halt, it is imperative for leaders to leverage digital solutions and increase productivity without sacrificing quality of service.

In this session, hear from your peers and learn strategies to effectively manage a remote team. Learn new approaches to remain visible and available in a remote workforce, that will allow you to act with agility in the ever-changing environment.

Rachael Ooi

Rachael Ooi

Principal Adviser, Your Wealth Consultants

Adrian Patty

Adrian Patty

CTO, Advice Revolution and Co-Founder, XY Adviser

Q&A

12.30pm - 12.40pm

The New Wave: Values & goals-based investing

12.40pm - 1.10pm

Aligning a client’s individual investment preferences with their values and goals has quickly become a non-negotiable. Advisers must learn to adapt to the new wave to stay relevant.

In this session, we will reveal bespoke strategies for aligning client priorities and financial values. You will learn ways to provide a highly personalised yet scalable investment advice experience by implementing innovative tools and values-based processes which enable more engaging advice experiences.

Phil Pilgrim

Phil Pilgrim

General Manager, Partnerships and Distribution, Implemented Portfolios

Q&A

1.10pm - 1.20pm

Wrap-up

1.20pm - 1.25pm

Networking

1.25pm - 5.00pm

DAY 2

31 March 2021

Networking

9.00am - 9.30am

Introduction from MC

9.30am - 9.35am

Introduction from principal partner: MLC

9.35am - 9.40am

Combat burnout: Strengthen your mental fitness

mental health | wellness

9.40am - 10.10am

Many advisers have felt burnt out following uncertainty surrounding legislative and regulatory changes as well as the impact of COVID-19. The importance of mental resilience is highlighted as you, your peers and your clients experience significant life changes and elevated stress.

In this session, you will learn how to coach your critical thinking mind to combat habits and work-related stress to provide clients and peers with the support they need.

Chelsea Pottenger

Chelsea Pottenger

Managing Director
EQ Minds

Q&A

10.10am - 10.20am

Confidence is King

10.20am - 10.40am

Shelly Horton is confidence personified. As a journalist, TV presenter, MC and founder of The Confidence Course, Shelly helps people find their inner rock star. But not even rock stars are confident 100% of the time. Working in the media Shelly has had moments that have knocked her to the ground. So, through research and a truckload of therapy, she’s developed techniques to flex her resilience muscle and confidently bounce back.

In this session you will learn Shelly's tips and tricks on how to calm your nerves, steer clear of the negative self talk and imposter syndrome, as well as understand the importance of organising your thoughts and speaking up at work.

Shelly Horton

Shelly Horton

Journalist, TV Presenter and MC, ShellShocked Media

Protecting your digital footprint from cyber crime

cyber security | risk management

10.40am - 11.10am

As your advice business expands its digital footprint, it will be exposed to cyber threats unique to the industry. The shift to hyper-automation, AI and robotics could expose you and your clients to attacks disguised as your own in-house tools.

Join us as we uncover common cyber risks for advice firms and steps to secure your networks in the transition to a hybrid remote workforce. Learn how to adopt a cyber-first approach when operating across new channels and how you can remain vigilant in the face of cyber attacks.

Sunil D'Souza

Sunil D'Souza

Senior Manager, Cybersecurity, EY

Q&A

11.10am - 11.20am

Networking

11.20am - 11.40am

Adopting a smartphone-first approach

marketing strategy | client engagement

11.40am - 12.10pm

Sixty-four per cent of high-net-worth individuals expect their future wealth management relationship to be digital, so much so that nearly two-thirds would replace their current provider in the absence of digital engagement.

Social media platforms such as TikTok are embraced by all ages. In this session, learn how to modernise your practice to leverage the new wave of multigenerational engagement. Gain insights into trending platforms for the Australian market and how you can harness this into an omnichannel marketing strategy.

Glen Hare

Glen Hare

Co-Founder & Financial Adviser, Fox & Hare

Q&A

12.10pm - 12.20pm

Wrap-up

12.20pm - 12.30pm

Networking

12.30pm - 5.00pm